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Awesome app, easy to use, attractive looking and customizable. Does everything that I need it too with ease. Needed help at one point, the team were there to help me immediately and got my problem solved in less than 24 hours. Am very happy with this app!
Thank you so much for your kind feedback, we really appreciate it :)
I went from operating the free version to being charged monthly. I did not make any changes only have ONE store and ONE timer. The chat representative was not helpful whatsoever. I was told three times that I "must have upgraded by accident" and there was nothing they could do. REALLY? Wow - No, I have not changed anything and now will find a new app. Thanks!!
Thank you for your review. Here are the history of your charges. You installed the app on 26 November 2021 and was charged for the first time on 27 November 2021. As mentioned in our pricing page as well as the invoice, the free tier is for 1 page and new users. If you had activated the timer to more than 1 page (for example: multiple product pages), it will upgrade you to the paid plans.
Nope. Worked well for a year when I was on a legacy shopify theme, but does not integrate properly with newer 2.0 themes in Shopify (currently using Dawn). Every time I launched a new bar, I ran into trouble and had to contact support. They could only fix IN the theme (on the backend) - it took 2-3 days to get a fix (by then our sale was over). Wash. Rinse Repeat for a few weeks. Time to move on - support is too slow to respond, I shouldn't need back-end support to launch every timer or widget anyway - it justn't isn't up to snuff if you're using a newer theme
The app is good, it has some very good customization options (which not all apps with a free plan have). They have a small issue where when you deactivate the app or change its configurations it takes some time for those changes to appear on your page. Other than that, the app is great, and customer service is top-notch. I needed support and received an answer instantly on their chat. Alexander was very attentive and helped me get things sorted. Overall the experience with this app is good. As constructive feedback I would suggest improving those delays when you change configurations or deactivate the app, that would bring a much better user experience. Will give it 5 stars because I think the support was very good and the app works as intended, except for those small issues.
GREAT APP FOR COUNTERS AND TIMING HOURS BEFORE BLACK FRIDAYS OR CYBER OFFERS, I 100% RECOMEND IT!!!!
Thanks so much! Your feedback is highly appreciated!
That's a very good app, Really easy to use! 10/10 ..................................................
Thanks so much! We really appreciate your feedback :)
This App perfectly fulfils what I need, the support is very friendly and very quick to answer! thanks!
Thank YOU for choosing us :)
Feel free to contact us anytime, we are always ready to assist!
Using it for the first time and absolutely love it!!! I have been looking for a count down timer like this for soooo long.
I like This Really Easy to work with and its make your website beautiful. I recommend it if you have some event or discount to deal
Crappy customer support.
When I reported a bug to support, they simply stated that they could reproduce it and offered no further attempt to assist me. Horrible!
