Salestio — Amazon, eBay, Etsy
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At Kraftmeal, Salestio has become one of the best tools in our daily operations for managing Amazon and Shopify.
The app may not yet cover every possible feature, but it is continuously improving and becoming more powerful over time. We especially hope that Kaufland and Shop Apotheke will be added in the future, so we can manage all of our key sales channels from one central platform.
Before Salestio, we used Magnalister. It was significantly more expensive and, for our needs, less comprehensive in terms of functionality. One of our biggest challenges was handling old barcodes that had been incorrectly created in Amazon many years ago. We needed to import these products into Shopify and replace the outdated or incorrect barcodes with the correct current ones.
This was essential for our warehouse processes, as our logistics system needs accurate barcode data to identify and pick the correct products for each order. With Salestio, this workflow is now working extremely well.
During the migration from our old shop to our new store, kraftmeal.com, the Salestio team supported us quickly, professionally, and with great technical knowledge. Their assistance made the transition much smoother and helped us avoid unnecessary complications.
We are genuinely happy to have found a reliable solution that supports our growth and helps us manage Amazon and Shopify more efficiently. Highly recommended for businesses looking to centralize and simplify their e-commerce operations.
Support staff is incredible they help you from the start. Nadia has helped us a lot. The app itself is a great product itself helping you with multiple channels .
Nadia was fantastic to work with. She quickly implemented all the features I requested, communicated clearly throughout, and was always willing to help. Highly professional, efficient, and a pleasure to work with. Thank you for all your support!
In shopify app store when i checked it was free for first 25 products but after installing i did not get any option. This apps waste my lot of time .
Thank you for taking the time to share your feedback. We are sorry for the confusion and for the time you spent trying to find the Free plan after installing Salestio.
We checked your store and found that Salestio had been installed there previously with the Free plan. At the moment, the Free plan is shown automatically only for new installations, which is why it was not available during your reinstall. We understand that this was not clear and apologize for the inconvenience.
We have already contacted you by email and offered to activate the Free plan for your store. Please reply to our message, and we will be happy to help you get started.
Regards,
Alex
We have been using this app to draw Ebay and Amazon orders into Shopify for almost a month now and we are very pleased with it. We tried two other apps before this and neither were suitable. The customer service has been great, really attentive and responding very quickly. Would recommend.
Thank you for the kind words. We're happy Salestio is working well for your store and your workflow. If you ever want help optimizing settings or automations, just message us anytime.
Regards, Alex
Just doesn't work correctly.
Known issues with main features, they removed Live Chat for AI(which i wouldn't mind if it was smart enough to resolve basic issues), Error Codes make no sense, profiles will reject being saved until something has been corrected but the error will also say its the mapping that is the error.
Unlinks Etsy account every so often so orders don't come through and need reactivating.
I just wanted a simple market connecting app that takes a small percentage of my order as I don't make enough from etsy to warrant a subscription. But this isn't worth the hassle.
Thank you for your feedback. We're sorry to hear about your experience.
AI chat support has not been removed. The missing chat was likely caused by a temporary outage with our support provider, and it is now available again.
We try to keep our Free plan available for small merchants with low usage-based fees while continuing to improve Salestio. We also reached out directly and offered help reviewing the reported issues. If you'd still like assistance, our team will be happy to help.
Regards
Alex
Had a few teething issues listing stock from shopify to Ebay and Etsy but all issues resolved within a few minutes, overall im happy with the app and will use it to integrate all my sales channels with Shopify
Thank you so much for your review.
We're happy we could sort out the initial issues quickly, and it's great to hear Salestio is helping you connect your sales channels with Shopify. We appreciate your support.
update:
Working with them to improve the app.
Been using the app for a while but too many errors and glitches. Products not updating unless I go into the app. Orders not always importing. Have to reconnect a lot to make things work. Can't link items easily if they don't have matching skus
Thank you for updating your review. We’re sorry to hear that not everything works well for you.
As we explained during our discussions, for correct and automatic order import it’s important to upload SKU mapping, it connects SKUs between your marketplace items and your store items, so linking works even when SKUs don’t match.
Also, please check your account health: sometimes Amazon/eBay requires re-connection, and unfortunately it’s outside of our control.
Part of the order import issues last month were related to a Shopify incident (published on their status page), and we rolled out a faster retry mechanism to reduce the impact.
If any issues were related to the app functionality, we acknowledged and resolved them in a timely manner.
We truly appreciate your time and feedback, and we wish you all the best with your business. If you decide to give Salestio another chance, please let us know, we’ll be happy to help.
Regards,
Alex
Would not recommend as I couldn't even test listing a product to etsy. The entire reason for using this app. I already use an app for listing to ebay and wish they offered for etsy as well. This app has far too many steps to create products.
Not only that, it kept throwing an error stating the category was incorrect and yet it was not and I read all their help pages. Followed all the instructions and everything was setup correctly yet it still gave the same error. Deleting the "creation" profiles and trying to start again and it would not delete said profile. It would reload the page, but it was still there.
I set the "creation" profile to match a specific store collection, yet it stated the item was not in said collection. The app comes across as buggy and the steps to list products are convoluted and not straight forward.
We're really sorry for the frustration you experienced. Selling on marketplaces like Etsy can indeed be challenging at the start (we try to do our best to make it simple).
Our team would be happy to personally guide you through the setup and help list your first products.
If you’d like, we can schedule a quick onboarding call and configure your integration together so everything runs smoothly for your shop.
Please reach out via the in-app chat or at support@salest.io
Best Regards
Alex
Support from Salestio is always amazing. We have used on the UK Store so it was the obvious choice when looking to get the Ireland store connected. A few issues with getting the account connected as it looked like we were the first store to connect to Amazon Ireland, but quickly resolved and all good to now