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Not good at all, high prices, terrible customer service managers and worst of all a high defect rate with their products. Save your self time and money and give them a miss!
Our team has contact you many times but no reply. we are continue to reduce the price for you.
Great service and good agent to have, Tom and Joyce are best and allways very help full when needed. Highly rekomended!
For me, it’s important to have an agent who is accessible, helpful, clear, service-minded, and friendly. Scale Order is a perfect match for all these qualities, and my collaboration with them has been outstanding. I’m incredibly satisfied with Scale Order and my contact person, Ethan!
Great service from my Agent Mia. She have really become a important and helpful partner.
They promise shipping time of 14 business days, but in my experience shipping times has averaged 30 to 40 days. When you sign up they show you that they deliver in 10 days or so, but after you place your orders, they say "it is out of our control." They promise they will refund late deliveries, but when it comes time for refund, they only consider items over 20 business days. And business days is based on the Chinese calendar. Then they start asking for fake documents such as certificate of refund. I have been waiting on a portion of my refund for 36 days. Save yourself bad reviews and great frustration. This is a joke at best!
We have checked all the pacakges,
There are about 30% packages arrive at 8 business days
about 35% packages arrived at within 12 business days, There are about about 25% pacakges arrived within 15 business days. And Remote regions will takes a lot of time.
Because of the Covid-19 affect, the shipping time will be delay. These are out of our control, we can't be responsible for these.
They have great shipping times and responsive support. They'll even re-ship for free if anything goes wrong with an order.
Dear friends in Shop Trendily, we appreciate your praise to Nextschain very much and we will keep providing strong supports for you as always. Let's work together to grow business.
I love their product cost and fast shipping to US(5-8 business days), it's free too. I think that is good start for my drop shipping .
When I first started to use them, it was good but now a Easter order that said was picked up on 02/20/2020 by shipping partner in New York still never got to customer. Had to refund them and Peter and tesbin or however you spell it, started to ignore my messages after the over fifth time of having to explain it. Now I have gotten replies and told I would get a refund for over a month now and still no refund. I can't believe the bad business ethics and morals being shown now.
Undoubtedly one of the premier suppliers, consistently exceeding expectations by going above and beyond.
