Schema Plus ‑ AI & SEO JSON‑LD

I'm terminating my SchemaPlus subscription and warning other merchants about your app's fundamental failures.
YOUR INITIAL RESPONSE WAS TECHNICALLY WRONG:
Diana initially claimed "the test results doesn't show any issues and the preview is looking okay" - completely missing the difference between Rich Results Test validation and actual SERP display. This shows a fundamental lack of understanding of how Google processes structured data.
EXPERT TECHNICAL ANALYSIS:
I consulted an SEO technical expert who confirmed that your support responses demonstrate complete ignorance of structured data implementation. The issues are clearly within SchemaPlus code generation, not external factors.
DOCUMENTED TECHNICAL FAILURES:

Missing aggregateRating - SchemaPlus fails to integrate Judge.me review data into JSON-LD despite claiming "no inputs required for this integration"
Malformed URLs - Escaped characters (\/\/ and \u0026) in generated JSON-LD
Incomplete offers - Missing seller information, itemCondition, priceValidUntil
Single image limitation - Only generating one image URL despite multiple product images available
Broken logo URLs - 404 errors on Organization schema logo paths

BUSINESS IMPACT:
Since SchemaPlus implementation, I've experienced a 50% DROP IN REVENUE due to disappearing rich snippets that previously drove traffic and conversions. Your app has directly damaged my business.
YOUR DEFLECTION TACTICS:

Initially blamed Google despite technical evidence
Now blaming TinySEO/Avada when identical issues exist on stores without these apps
Offering 1-month delays instead of acknowledging your app's bugs

COMPETITOR COMPARISON:
Merchants using Tapita SEO achieve perfect rich snippets immediately with identical setups. Your app simply doesn't work.
WARNING TO OTHER MERCHANTS:
SchemaPlus exploits merchants' technical knowledge gaps by:

Blaming Google for their own coding failures
Deflecting to external apps when caught
Providing "solutions" that don't address core issues
Keeping you paying while delivering broken functionality

I'm implementing manual JSON-LD that will resolve all issues in 2 hours versus your promised month of uncertainty.
Your app and support are technically incompetent and financially damaging.

Outstanding support. Fixed our issue, that multiple review tools each set a rich snippet schema of their own, confusing Google. Fixed within 2 days and really really good support helped us along the way.

Schema Plus optimization application, coupled with the consultant's insightful guidance on installation and functionality, was a promising start to enhancing our database performance. Their expertise in explaining the application's purpose and setup process was notably helpful, ensuring a smooth integration. Awaiting the long-term outcomes, the initial experience has been positive.

Support staff jumped into my theme and removed all conflicting schema from previous apps and Shopify and provided me with updates and details along the way. So far so good and looking forwad to seeing rich results in Google results. Thanks.

Berker was fantastic in helping me understand what was required to get the most from my site, greatly appreciated.

Very friendly and helpful support team

I had an issue with some product snippets. I went on the chat and spoke to Yaprak. She helped me fix the problem and pointed out that I had multiple schemas. She booked me in for an engineer to resolve the issue.Fantastic service. Thanks again Yaprak

I do no recommend this app . They say they going to help but they don't do nothing . they actually don't care at all . going to delete this app

Very nice and knowledgable .. assisted with installation and helped connect with dev to remove old schema code that was not necessary. Great customer support!

Berker is very kind and patient when it comes to answering my questions :)