Seal Subscriptions App

Had to move from previous subs as they hiked their prices astronomically. Seal has been good so far (only a few months in).

My contact with support has been quick and smooth so far, but queries weren't for anything major. Migrating subs was a major pain but Seal were helpful.

Note to anyone moving from an old subs that used stripe as payment method you have to specifically add STRIPE as a payment service to shopify to migrate those subs with Seal (and probably others). But shopify already uses stripe no? I hear you ask... apparently not as much as you'd think. Once we sorted that it's been smooth ever since.

Honestly I hope this message reaches someone that needs it... we spent weeks with shopify and seal support trying to work it out and it was dark time. ;)

Try Seal, they're pretty good, and cost effective for small businesses.

The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.

It took some time for me to get the hang of it, but I was able to set-up the rules and understand the potential of the app. I am glad that I was encouraged to try a little harder. It is actually not that difficult. The good news is that the subscription service now automatically charges shipping for each delivery. I thought I would have to make special rules. We will see how it goes. I am sure that some customers will appreciate having the subscription option.

It's something to get used to, but it makes it easy to keep track of subscriptions! Been using the laptop version for a few months and have only run into one glitch that was fixed promptly by customer support. Would recommend!

We switched from ReCharge due to the price hike in January. Overall, Seal is a good product and excellent value for money. My only gripe is that you have to upgrade to see all of a customers Subscriptions in one view and this is not ideal for us, as we have multiple products on different cycles - so it is a bit painful for the customers to administer.

Seal works great! It is easy to use. I wish it was possible to edit credit card information on subscription. We have customers call and want us to update their credit card, and the software does not allow us to do that. The customer has to do it themselves via email. Some of our older customers don't have email.

It's a great product overall. The information can easily be customized to fit the branding, which helps tie everything together really well. I do wish I could create a more general subscription which would allow my customers to pick and choose the files for a flat fee. The solution I currently found is to add it as an add-on product which the customer could add to their cart afterward.

***Important to note*** Certain website themes will show subscription option, even for variations which weren't selected. It seems to be an issue with the website theme, and NOT the plugin.

The video tutorials are a game changer and are comprehensive and help even with being a little outdated.

seems like a good app to use, time will tell

It would nice if we could identify the type of order from the email view.