Seal Subscriptions App

Seal Subscriptions App

Reseñas (3.150)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de noviembre de 2022

Great app for our business doing coffee subscriptions!
Just a heads up that some wifi routers may block you from using the app online. We got a new router recently and now have to use the app via cell phone using our data. Customer service was helpful but wish this wasn't a hiccup.

Sunday Silence Coffee Co.
Canadá
Casi 2 años usando la aplicación
Seal Subscriptions respondió 22 de diciembre de 2022

Hi, I just want to let you know that we have resolved the issue with the router that you have :) This means that you can now access the app through your router again :)

7 de octubre de 2020

Seal Subscriptions is a very user-friendly subscription service. The customer service is always quick, professional and very helpful. Thank you, Henry!

Cowbell Brewing Co.
Canadá
3 meses usando la aplicación
Fecha de modificación: 3 de noviembre de 2022

Getting nearly perfect. Great support and app but 2 warnings:
1. product text on your subscriptions does not update when you update your store products. If you have a spelling error or clarify a product description, your subscription test does not update. Needs to be a toggle/option to push this to subscriptions.
2. Not yet possible to offer the same product as auto-pay or invoice (featured is planned in future). You must create the product 2x in your store which is confusing to customers and messy for inventory management. Other apps offer the customer to choose between these options, we get many customer complaints about this feature missing.

Rusty Dog Coffee
Estados Unidos
Casi 2 años usando la aplicación
8 de junio de 2021

I just used the app for the first time last evening. It was fairly easy to set up my monthly subscription.

Steel Roots Market
Estados Unidos
Alrededor de 13 horas usando la aplicación
2 de septiembre de 2021

Works as described, few glitches during first set up, but with their help we managed to make it work.

The Paw Store
Nueva Zelanda
Alrededor de 1 año usando la aplicación
7 de septiembre de 2021

Easy to use and very intuitive. It desperately needs the ability to give free shipping to some subscribers and not others so that we could easily run promos. I figured out a way around that, but it will require way more work from me. For that, I give it 4 stars.

Milkglass candle
Estados Unidos
Alrededor de 13 horas usando la aplicación
Seal Subscriptions respondió 7 de septiembre de 2021

Thank you for your review. You can set up free shipping with "Delivery Profiles" in our Seal Subscriptions app. The delivery profiles allow you to set up specific delivery profiles which will be applied only to specific subscription rules.
If you have any questions about that, you can just send us an email to support@sealsubscriptions.com

Have a great day,
Seal Subscriptions team

6 de diciembre de 2021

This app is amazing, helping our business to streamline all the work. The only downside is that a customer cannot adjust the choses products, which gives us a hassle of cancelling and creating a new subscription. It would be great to have an update on this.

Good Jamu
Países Bajos
6 meses usando la aplicación
Seal Subscriptions respondió 6 de diciembre de 2021

Thank you for your review. We do have a feature, which allows customers to edit, remove and add products to their existing subscriptions. You just have to turn it on in Seal Subscriptions > Settings > General Settings > Customer portal > Product editing.
Let me know if you have any questions about this on support@sealsubscriptions.com

Regards,
Henry

15 de febrero de 2022

We use this app to help us do monthly membership fees for several groups that we run. It has been really flexible, allowing us to set up variants and charge separately for each one. It would be helpful if they had more help documentation but with a little experimentation, we've been able to figure out most everything we wanted to accomplish.

Collision Advice Legacy Group
Estados Unidos
9 meses usando la aplicación
Seal Subscriptions respondió 16 de febrero de 2022

Thank you for your review :) We are happy to hear that you like the app.
We are working on adding more video tutorials and documentation to the app, so that it will be easier to figure things out :)

1 de marzo de 2022

I think this app is great and services a lot of what we want and need out of a subscription service. My only drawback is you don't hear back from customer service for a few days as it is only through email. There are a lot of topics covered in the help/faq segment of the app, but the app itself is so complex, it is easy to get confused. Either way, very grateful for this as it has provided exactly what we have been looking for even if it takes some time to get everything just right.

Ugly Mug Coffee
Estados Unidos
5 meses usando la aplicación
Seal Subscriptions respondió 1 de marzo de 2022

Thank you for your review :) We are happy to hear that you like the app. Also, we are working on expanding our support team, so that we will be able to reply to your queries much faster :) Thank you again :)

24 de febrero de 2023

Nice service and fast repsonse from Henry. I would consider the app as a good alternative to ReCharge especially for small/medium sized subscription businesses.
It seems like Seal is utilizing a lot native features for Shopify and especially the translation feature was a great plus for us.

Good Habit Co.
Dinamarca
3 meses usando la aplicación
Seal Subscriptions respondió 25 de febrero de 2023

Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you :)