Seal Subscriptions App
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I have been a user of Bundler and now have added Seal Subscriptions to my store. I have a unique subscription case and I reached out to support for help. Marko was very prompt with a response and we were able to coordinate and execute a screen share to review my implementation. I'm now up and running. Simple, easy and helpful. Highly recommend!
Extremely intuitive and easy to set up. Also it is easy to edit the subscriptions. I sell coffee that is roasted and shipped to order. One feature that would be neat, but not necessary, would be a subscription calendar view so I can see the quantities I will need on fulfillment day.
Best subscriptions app out there, especially for the price. Offers pretty much everything you need. Only request would be if there was a page where people could build their subscription and then select a subscription plan that would be helpful. Great app overall.
Nice app overall.
I’m not sure where people get customer service. All we see is a chat bot with FAQ. Many times we have needed help and never see a way to talk to anyone which has been really frustrating.
Hi,
Thank you so much for your review :) You can always contact us at support@sealsubscriptions.com or call us on Whatsapp +386 69 841 407 every work day from 9h to 15h (Central European Timezone).
You can see the contact info in Seal Subscriptions > Support Center :)
Best Regards,
Seal Subscriptions app team
So far so good. Just need to be able to update the customer credit card from our end, and maybe add a yearly prediction for the money amount. But other than that, it is still way better than Boldv2 (who wanted to add 1% on top of the monthly cost, we will never do that). Seal is great, hopefully they never change.
Hi,
Thank you so much for your review :) If the customer allows you to, you can update their credit card info directly in Shopify admin > Customers > Click on the customer > edit the credit card info in there. Shopify allows you to change the credit card info directly in there :)
Our graphs on he dashboard currently show revenue prediction for up to 30 days, but we will try to expand this to 1 year :)
Thank you again,
Seal Subscriptions app team
Best Regards,
Seal Subscriptions app team
Five-star reasons: Customer service is quick and clear in their responses, the platform is fully functional with built-in analytics, and there are no additional transaction fees on orders. I am very satisfied so far.
Wow, thank you so much for this amazing review :) We are happy to hear that you like the app and our customer service team :)
Best Regards,
Seal Subscriptions app team
Migrating form a WooCommerce site we needed a similar subscription offering. WE found it with Seal. it has been easy to setup, support was great for minor issues we found, and the process for the customers has been easy.
Wow, thank you so much for this great review :) We are incredibly happy to hear that we were able to help you and that you managed to migrate from WooCommerce to Shopify and Seal Subscriptions :)
Regards,
Seal Subscriptions app team
Après quelques difficultés techniques pour paramétrer l'app, j'ai été aidé par le support qui a été incroyablement efficace et rapide ! Je recommande, tout fonctionne bien, merci encore :)
Merci beaucoup pour cette superbe critique :)
Easy to set up, maintain and customer friendly. It has helped me build my subscription service Without too much guess work. I appreciate having a low cost app that can help me build my business.
Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you.
Best Regards,
Seal Subscriptions app team
My business delivery days are every tuesday and saturday, and yet customers cannot create a subscription based on days of the week they prefer. This doesnt work for my business at all. Even if they have a juice delivery once every 4 days, rather than twice a week, eventually the numbers dont add up for me.
Hi,
Thank you for your review. I have checked this with the team and can see that we sent you instructions on how to set up a workaround to achieve something similar to what you want to achieve ;) Since then, we haven't heard from you, so I wanted to write this reply on the review in case you didn't see our email. If you need any further help, then simply reply to the email we sent to you ;)
Thanks,
Seal Subscriptions app team