Seal Subscriptions App
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Had to move from previous subs as they hiked their prices astronomically. Seal has been good so far (only a few months in).
My contact with support has been quick and smooth so far, but queries weren't for anything major. Migrating subs was a major pain but Seal were helpful.
Note to anyone moving from an old subs that used stripe as payment method you have to specifically add STRIPE as a payment service to shopify to migrate those subs with Seal (and probably others). But shopify already uses stripe no? I hear you ask... apparently not as much as you'd think. Once we sorted that it's been smooth ever since.
Honestly I hope this message reaches someone that needs it... we spent weeks with shopify and seal support trying to work it out and it was dark time. ;)
Try Seal, they're pretty good, and cost effective for small businesses.
We are building out a new website on Shopify and will be using Seal Subscriptions App to manage one of our subscription-based products. I was so glad to find an app that is easy to use and has a lot of features that we did not have access to using our old website. With Seals, there is a lot you can customize and customers also have the ability to edit their information and subscription super easily. There were a few customizations that I wanted to make for our product and customer service was SO QUICK to respond! In less than 24 hours, those customizations were made. Feels so great to work with an app where folks are super responsive and willing to help. Thanks Seal Subscriptions!
The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.
Thank you for your review :) Actually, the free plan does all you to automatically charge customers :)
I suspect that you saw the option in subscription rules which allows you to apply the subscription rule on ALL products in your shop. This specific option is locked behind Legend plan, but you can just scroll past this option and select the specific products you want to apply this auto-charging subscription rule on :)
If you need any help with that, just send us an email to support@sealsubscriptions.com
Best regards,
Seal Subscriptions app team
Excellent app and service. I wrote them about an issue with my SS widget and it was solved in less than 24 hours. I've been using the app for 3 years now and I love it.
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)
It is a pleasure having you as our customer for 3+ years.
Best Regards,
Seal Subscriptions app team
Had a bit of trouble with the widget placement at first, but customer service sorted it out really quickly. Just shoot them an email if you have questions, and they're quite fast at responding, even on weekends.
All in all, things are going well. I think this app offers the best bang for your buck in the subscriptions category.
Funciona perfeitamente, e é excelente para produtos de recorrencia mensal, suporte rapido, recomendo!
It took some time for me to get the hang of it, but I was able to set-up the rules and understand the potential of the app. I am glad that I was encouraged to try a little harder. It is actually not that difficult. The good news is that the subscription service now automatically charges shipping for each delivery. I thought I would have to make special rules. We will see how it goes. I am sure that some customers will appreciate having the subscription option.
Hi, we have checked our correspondence with you and it seems that you never received the email replies from our team.
We have now sent you an email with an answer to all of your questions and would love if you can check your inbox and get back to us so we can help you out :)
Thanks,
Seal Subscriptions team
It's something to get used to, but it makes it easy to keep track of subscriptions! Been using the laptop version for a few months and have only run into one glitch that was fixed promptly by customer support. Would recommend!
Have been using Seal Subscriptions for well over a year and it is great. Works like a dream, has videos to help us get set up correctly. Have not needed customer service. Feel like if we dig further into it there are lots of features we need to use!
Wow, thank you so much for your great review :) We are incredibly happy that you like that app and that it works great for your business :)
Best Regards,
Seal Subscriptions team
I was looking for a solution to a very specific subscription problem where I wanted to add 2 different products in the first month, and just one for the ongoing subscription. Seal solved this elegantly with their one-click checkout links. Now I have one less headache!