Seal Subscriptions App
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Seal is a great solution for your subscriptions at a great price. I don't think Shopify's native sub app is working very well yet, so for third party solutions, check this one out. I had some initial kinks to work out with it, but their customer support has been very helpful and handled those issues. I'm always down with apps that have decent support teams - it's becoming such a rarity these days to get good support for anything!
Definitely check this out.
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like our subscriptions app and that we were able to help you :)
Best Regards,
Seal Subscriptions team
For us, the best combination of features, support, and price of any subscription app we’ve tested. U/X in the dashboard and customer portal could use some polishing, but it is functional with some unique features. Very happy to be freed from Recharge! Thanks Josh for all the help getting migrated.
We've barely begun using this app but already the depth of options is amazing. We've run into a few snags (due to the way we want to use it) and the support folks have been EXTREMELY helpful. We're in Canada, so help usually takes 12-24 hours, but they have been good at understanding our issue and responding in detail.
Very impressed.
I just started using it.. I have no complaints and having this as an option has really boosted the revenue of the store. Plus it creates repeat customers without much effort.
Support is very slow and unhelpful. You can only reach them by email, and they take days to respond with small, uncoordinated steps. Critical issues can take over 4 days to resolve, if they get resolved at all.
Hi,
Apologies if your experience with our support team hasn't been perfect.
If an issue is happening on our side, then our team usually resolves these issues in up to 24 hours or even earlier over work days.
In your case, you sent an email to us on a Friday afternoon and one of our support agents recognized the urgency of your issue and replied to you as soon as possible on a Saturday, even though most of our team is out of office over the weekend.
He requested more info about the issue and when you sent us an email with more info on Monday, he immediately recognized that the issue wasn't happening on our side, but instead was happening in the integration between Shopify and Stripe.
Due to the issue not happening on our side, he immediately asked you to contact Shopify Support about this, which you also did and then, the issue was resolved by Shopify a day or two later :)
Having said that, we are happy to have you as a customer and are looking forward to helping you run your business through our platform :)
Best Regards,
Seal Subscriptions app team
Great app, support is phenomenal. I sent an email to their team and almost instantly they fixed the issue for me, instead of giving instructions on doing it myself. The issue I had was how to remove the subscribe and save box from my collection pages.
Seal Subscriptions App exceeded my expectations! The seamless user interface makes managing subscriptions a breeze, and the customization options provide flexibility. I appreciate the transparent pricing and the timely notifications, ensuring that I never miss a renewal. Every-time I had a question I was able to email and received great help and support from their team. Marko is the best! A must-have for anyone looking to simplify and optimize their subscription management.
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app, our transparent pricing and that we were able to help you. Marko is also grateful for mentioning him in the review :)
Best Regards,
Seal Subscriptions team
We've been happy with the Seal Subscriptions app. It's a great solution to get started with subscriptions on your site easily and inexpensively as you ramp. It works well. We use it on five websites.
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and use it on 5 websites, that is amazing!
Best Regards,
Seal Subscriptions team
The app works perfectly, and the support team helped me resolve the issue with the trial to ensure I could test the app before making any payments. Furthermore, they also made a small customization. Couldn't recommend enough for stores who just started!
Great App, easy to install and has lead to an increase in repeat sales on my website. I did have a query, emailed the help desk and it was addressed and fixed very quickly.
