Seal Subscriptions App

Seal Subscriptions App

レビュー (3,151)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月27日

Some of what Seal offers is great; however, there are a few key drawbacks that made me choose to find a new service within a couple months of starting. The biggest one is the inability to modify existing subscriptions in bulk. I wanted to change which date they charged on and I had to go through each one, one by one, to manually adjust this. This was annoying but doable with 50 subscribers, but would become untenable with growth. Secondly, the tax settings don't sync with the product in the Shopify store, so our subscribers have consistently not been charged sales tax, and Subify tells me the only way to fix this is actually to delete every existing subscription and recreate them one by one. The manual work involved to make basic changes of fix issues has made me look elsewhere -- which is too bad, because the UI of Seal is really nice otherwise.

Little Thing
アメリカ合衆国
アプリの使用期間:約2ヶ月
Seal Subscriptionsが返信しました 2023年11月30日

Hi,
We are currently working with merchant to resolve these issues, but we wanted to also write a reply about this here :)
1.) We are planning on creating a functionality, which will allow you to edit subscriptions in bulk. This will allow you to easily adjust them even if you have tens of thousands of subscriptions.

2.) As per our email correspondence, the sales tax is something that is automatically calculated by Shopify. Our app (and other subscription apps) have no control over how the sales tax is calculated and charged, as this is entirely controlled by Shopify. Having said that, we have opened a ticket with Shopify Support about your specific case.
We are currently working on finding a workaround for this glitch which is most likely happening with Shopify Checkout :)

If anyone else needs help with our app, it will be best to simply send us an email to support@sealsubscriptions.com as our team is always more than happy to help merchants succeed :)

Regards,
Seal Subscriptions team

2023年11月27日

The app is very easy to manage, with lots of nice features, both, for prepaid and recurring subscriptions. I like the idea that you can pair it with other apps according to what you need. The customer portal is very easy to access.

Support is also really fast, kind and help you solve any issues in a timely manner.

There should be more personalization features, though.

Colombia Coffee Roasters
イギリス
アプリの使用期間:約2ヶ月
2023年11月23日

Support is A+, subscription customization is awesome. Just wish it had some sort of referral/affiliate tracking ability then it would be perfect. Otherwise still the best subscription app available.

Destiny Algo(rithm) by Monolith Quant Research Inc.
カナダ
アプリの使用期間:約1ヶ月
2023年11月15日

The product price is not showing properly and is incompatible with Shopify Markets Pro. Too many affiliate programs within the app. No live support.

Frontrow
アメリカ合衆国
アプリの使用期間:35分
Seal Subscriptionsが返信しました 2023年11月20日

If anyone is reading this, we have contacted the merchant to help them resolve the issue, but they said that they don't need any help.

Our support team is always more than happy to help you. To reach us, you can simply send us an email to support@sealsubscriptions.com or call us on Whatsapp +386 69 841 407 every work day from 9h to 15h (Central European Timezone).

2023年11月14日

I've been using Seal Subscriptions for over a year for my shop and it's been great. It's super easy to set up. Anytime I've had questions, the support team has been right there to help out. Definitely worth it if you're doing repeat orders.

OMMA COSMETICS
ルーマニア
アプリの使用期間:1年以上
Seal Subscriptionsが返信しました 2023年11月20日

Wow, thank you so much for this great review :) Working with you is a pleasure and we are happy to hear that you like the app :)

Best regards,
Seal Subscriptions team

2023年11月15日

I find the app to be very comprehensive, so far it has met 100% of my expectations. I was also well assisted by email to resolve a minor integration issue. Thank you, team, I will soon be upgrading my plan.

Fox Appy
ブラジル
アプリの使用期間:約1ヶ月
編集日:2026年2月2日

super easy to set up and extremely user friendly. Having the ability to allow my customers to subscribe to a product has made my business stronger, and has made their lives easier knowing that their product will be sent to them without them having to think about reordering their products. 10/10 recommend!

Bloom + Grace Essentials
アメリカ合衆国
アプリの使用期間:約2年
編集日:2024年10月22日

I have just begun with Seal Subscriptions and so far I am very pleased. Everything is easy to work with and has been great.

I now have two subscriptions running and am pleased at the ease with which both I and customers can handle the accounts. This has been a really good way to expand my business in new ways.

The Quilters Quarters
アメリカ合衆国
アプリの使用期間:約1年
2023年11月3日

I recently migrated from ReCharge to Seal.

I ended up doing the migration manually for the most part (rather than using the ReCharge API) and it was pretty easy. Seal Subscriptions is easy to use, easy to understand, and the support is good too. Compared to ReCharge, this app is way simpler - and I don't mean that as a negative. It covers most of the same bases, but is better laid out and easier to manage as well as being easy to customise.

I only had a few issues during the setup, and Henry was quick to resolve them for me, including making some minor adjustments to the widget itself. It's early days of course, but I'm hopeful that this is the beginning of a beautiful relationship!!

Foundry Coffee Roasters
イギリス
アプリの使用期間:5日
2023年10月27日

Well functioning subscription app that is customizable to your colour scheme. It also has the ability to translate the app. It took a few consultations with the help desk to get the app translations working, but they were responsive.

Silver Swallow™
カナダ
アプリの使用期間:約1ヶ月