Seal Subscriptions App

Seal Subscriptions App

Omtaler (3,152)

Samlet vurdering
4.9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
7. desember 2020

Works well on the backend, but it doesn't allow for automatic recurring subscriptions which defeats the purpose for us..

Mountain Wild Pet
USA
17 dager bruker appen
Redigert 13. januar 2021

Updated: The application worked fine, but it didn't work for what I wanted to accomplish. I will try the app again when the update occurs in mid-January when I was told they will roll out fixed price discounts. The app is good, I'm just disappointed because it didn't work at this moment. Old: Installed the application and just needed a fixed price discount amount. You can only do percentages. Tried to circumvent by creating a Shopify Discount code for the fixed-rate amount, but received a "discount code isn’t valid for the items in your cart" - I'm not sure if this is a Shopify issue or app issue. Will continue working on it to figure it out.
Specific Product Page:
https://www.petzpaws.com/products/petzpaws-ez-clean-towelette
Hope I receive a solution from Seal Subscription - trying to roll this out asap.
Thank you,
Brian

PetzPaws
USA
Rundt 3 timer bruker appen
2. juni 2021

This would be an awesome app if we could use our third party payment provider (Authorize.net) for subscription orders. We set it up with the understanding that it worked across other payment providers, including Paypal, sadly, the cart shows the customer that the payment function is broken when they have a subscription item in the cart. No way to collect money for the order unless its Shopify processing.

Elavonne
USA
Rundt 3 timer bruker appen
Seal Subscriptions svarte 3. juni 2021

Hi,
As mentioned, the auto-charging subscriptions can currently only work with Shopify Payments or PayPal Express. This is a limitation that is present on all subscription apps.
However, our Seal Subscriptions app has an option which allows you to use it in recurring invoices mode (where you don't automatically charge your customers). This recurring invoice mode supports all payment methods that you can set up in your shop.

If you have any questions, please contact us at support@sealsubscriptions.com.

Have a great day,
Seal Subscriptions team

22. november 2022

Great app for our business doing coffee subscriptions!
Just a heads up that some wifi routers may block you from using the app online. We got a new router recently and now have to use the app via cell phone using our data. Customer service was helpful but wish this wasn't a hiccup.

Sunday Silence Coffee Co.
Canada
Nesten 2 år bruker appen
Seal Subscriptions svarte 22. desember 2022

Hi, I just want to let you know that we have resolved the issue with the router that you have :) This means that you can now access the app through your router again :)

7. oktober 2020

Seal Subscriptions is a very user-friendly subscription service. The customer service is always quick, professional and very helpful. Thank you, Henry!

Cowbell Brewing Co.
Canada
3 måneder bruker appen
Redigert 3. november 2022

Getting nearly perfect. Great support and app but 2 warnings:
1. product text on your subscriptions does not update when you update your store products. If you have a spelling error or clarify a product description, your subscription test does not update. Needs to be a toggle/option to push this to subscriptions.
2. Not yet possible to offer the same product as auto-pay or invoice (featured is planned in future). You must create the product 2x in your store which is confusing to customers and messy for inventory management. Other apps offer the customer to choose between these options, we get many customer complaints about this feature missing.

Rusty Dog Coffee
USA
Nesten 2 år bruker appen
8. juni 2021

I just used the app for the first time last evening. It was fairly easy to set up my monthly subscription.

Steel Roots Market
USA
Rundt 13 timer bruker appen
2. september 2021

Works as described, few glitches during first set up, but with their help we managed to make it work.

The Paw Store
New Zealand
Rundt 1 år bruker appen
7. september 2021

Easy to use and very intuitive. It desperately needs the ability to give free shipping to some subscribers and not others so that we could easily run promos. I figured out a way around that, but it will require way more work from me. For that, I give it 4 stars.

Milkglass candle
USA
Rundt 13 timer bruker appen
Seal Subscriptions svarte 7. september 2021

Thank you for your review. You can set up free shipping with "Delivery Profiles" in our Seal Subscriptions app. The delivery profiles allow you to set up specific delivery profiles which will be applied only to specific subscription rules.
If you have any questions about that, you can just send us an email to support@sealsubscriptions.com

Have a great day,
Seal Subscriptions team

6. desember 2021

This app is amazing, helping our business to streamline all the work. The only downside is that a customer cannot adjust the choses products, which gives us a hassle of cancelling and creating a new subscription. It would be great to have an update on this.

Good Jamu
Nederland
6 måneder bruker appen
Seal Subscriptions svarte 6. desember 2021

Thank you for your review. We do have a feature, which allows customers to edit, remove and add products to their existing subscriptions. You just have to turn it on in Seal Subscriptions > Settings > General Settings > Customer portal > Product editing.
Let me know if you have any questions about this on support@sealsubscriptions.com

Regards,
Henry