Segments AI Analyst

Segments is very useful ! We have so many products that it's hard to find the right re-order date and potential upsales. Segments definitely helps !

great support, if you have a feature request they are great about adding it to the tool

A powerful tool that every store needs. It essentially organizes our customer data into digestible chunks of actionable information. The lifecycle and product journey features are particularly useful, as well as being able to build and integrate custom segments on the fly. The Klaviyo and Facebook integrations are game-changers for us. This tool is essential to truly understanding your customer’s behaviours.

Segments by Tresl was a DATA LIFESAVER for my company – breaking down crucial customer loyalty data that would have otherwise been costly and difficult to for our small beauty skincare brand. Their team of data scientists are top-notch, responsive and helpful. This is a must-have for any brand that wants to use data to inform their marketing strategy. Our secret weapon for staying ahead of the beauty industry.

Our team is quickly able to create segments from your app (custom segments based on filters), exporting them to Google ads and running ads.

The good thing is that when the segment gets updated the audience is dynamically synced to google so we Dont need to re-upload the lists continuously.

Also, we have triggered some email campaigns when people are added to lists like at risk loyals, churned loyals, active loyals etc ., So, I get to hear great feedback from our customers which is helping us fix issues and streamline processes.

After looking and trying many different customer analytics/customer loyalty apps for both insights and syncing to Klaviyo, this one is the best we've found. The analytics , UX, and design of how data is presented is very intuitive and questions we had our customers were answered in one of the many different tabs. The ability to sync to our marketing stack incl FB and Klaviyo is very helpful. Don't think we'll need a data team for a while as this will take us far.

This app really helped us identify segments such as churned customers, loyal customers, and more to integrate into our email marketing on Klaviyo. The dashboard is super easy to use and the data is really useful. Also, Brian from the team has been really helpful whenever we had any questions and is always quick to respond! I highly recommend this app to anyone who is looking to improve their email marketing!

Our first segmented email campaign yielded the following results: click through rate: 1.0% --> 2.7%, open rate: 20% --> 30%, and double the revenue! I definitely recommend you consider speaking directly to your segmented audiences. Each customer has diverse needs and purchase patterns. Addressing them directly allows for the customer to feel seen and understood :) Thank you for all your help John Chao!

This app has been great in helping us better understand our customer metrics and segment them. Having ordering and customer data easily available so we can better target and grow our business. Great support getting onboarded and ongoing when needed, app is very intuitive to use as well. Leveraging it with its syncing integration with Klaviyo, Google Ads, and more. They keep adding great updates and new features. I recommend taking a look, as the results for us have been excellent this far.

This product gives you an immense amount of value. Coming from a place of manually attempting to calculate things like repeat rates, churned customers, segmentation, etc... The Segments app is like having a digital marketing research team at your fingertips, extremely easy to navigate, integrate with the rest of our tech stack, and the customer service team is always a click away.