المراجعات (379)

التقييم العام
4.7
العدد لكل مستوى تقييم
  • 94% من التقييمات هي 5 نجوم
  • 2% من التقييمات هي 4 نجوم
  • 1% من التقييمات هي 3 نجوم
  • 1% من التقييمات هي 2 نجوم
  • 2% من التقييمات هي 1 نجوم
3 يناير 2025

We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.

QLIFE WELLNESS
الولايات المتحدة
يستخدم التطبيق منذ 3 أشهر
رد Channelwill 5 يناير 2025

Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

21 ديسمبر 2023

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
النمسا
يستخدم التطبيق منذ 22 يوم
رد Channelwill 22 ديسمبر 2023

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

15 ديسمبر 2025

Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!

ventify.pro
ألمانيا
يستخدم التطبيق منذ حوالي ساعتان
رد Channelwill 15 ديسمبر 2025

We highly appreciate you for taking the time to share your wonderful words. 🌟🌟🌟🌟🌟 It is great to see that you are happy with the customer support and the app. We will continue to strive and aim to provide the best possible user experience to everyone

Please feel free to send us a message if you need any form of support.
We are always available to help out. 😊

Thank you!

Emma
Willdesk Customer Support Team of Channelwill

27 مارس 2025

Very response customer service & engineering team! App is working great so far!!

The Goat Standard
الولايات المتحدة
يستخدم التطبيق منذ 5 أشهر
رد Channelwill 29 مارس 2025

Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.

Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..

Thank you again for choosing Willdesk!

Emma
Willdesk Customer Support Team

7 نوفمبر 2024

le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.

WENLIK
فرنسا
يستخدم التطبيق منذ حوالي ساعتان
رد Channelwill 9 نوفمبر 2024

C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos commentaires sont très précieux pour nous.

N'hésitez pas à nous envoyer un message car vous pourriez avoir besoin de toute forme d'aide.
Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour fournir une assistance 😊👍👍.

Merci encore !

Emma
L'équipe d'assistance à la clientèle Willdesk de Channelwill

20 أكتوبر 2024

This app initially showed a lot of promise but did not last due to poor instructions and slow support.

Monsta-RC
الولايات المتحدة
يستخدم التطبيق منذ يومان
رد Channelwill 22 أكتوبر 2024

Dear Monsta-RC ,

Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated.

We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have.

Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible.

Thank you once again for your feedback, and we hope to regain your trust. 🌹

Sincerely Yours,

Kim|Willdesk Support Team of Channelwill

4 أبريل 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
الولايات المتحدة
يستخدم التطبيق منذ 8 أيام
رد Channelwill 6 أبريل 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

30 يونيو 2023

So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!

Simpl. Bands
الولايات المتحدة
يستخدم التطبيق منذ حوالي ساعة واحدة
رد Channelwill 30 يونيو 2023

Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service.
-nona🌻

27 أغسطس 2022

Sieht ganz gut aus. Funktioniert und der Support passt auch. Werde es jetzt für einige Zeit austesten

Pfoten Store
ألمانيا
يستخدم التطبيق منذ حوالي 6 ساعات
رد Channelwill 27 أغسطس 2022

Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!

Mit freundlichen Grüßen,
Molly|Willdesk-Support

11 يوليو 2022

Loved the app and customer service by Molly. They have offered the pro subscription at free of charge.

E2G World
الولايات المتحدة
يستخدم التطبيق منذ 35 دقيقة
رد Channelwill 11 يوليو 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support