المراجعات (379)

التقييم العام
4.7
العدد لكل مستوى تقييم
  • 94% من التقييمات هي 5 نجوم
  • 2% من التقييمات هي 4 نجوم
  • 1% من التقييمات هي 3 نجوم
  • 1% من التقييمات هي 2 نجوم
  • 2% من التقييمات هي 1 نجوم
29 نوفمبر 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

PARCINQ Official Store
الفلبين
يستخدم التطبيق منذ حوالي سنة
رد Channelwill 3 ديسمبر 2023

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. 🚀 If you ever have more questions or need assistance, feel free to reach out. Happy using! 🌈🙌

Best Regards,
Sophie|Willdesk Team

7 نوفمبر 2023

We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!

City Honda Manawatu
نيوزيلندا
يستخدم التطبيق منذ حوالي شهران
رد Channelwill 10 نوفمبر 2023

Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users.
Best,
Nona|Willdesk Support Team

18 أكتوبر 2023

Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!

abxylute
هونغ كونغ الصينية (منطقة إدارية خاصة)
يستخدم التطبيق منذ 7 أشهر
رد Channelwill 20 أكتوبر 2023

Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

- Mariadel // Willdesk Customer Support

21 أكتوبر 2023

Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)

Stoned Hilda
أستراليا
يستخدم التطبيق منذ يومان
رد Channelwill 26 أكتوبر 2023

👏🌟 Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. 🚀 Our team is dedicated to providing super quick assistance, no matter your time zone. 😃 The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! 🎉😊 If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! 🌍💬🆓
Best Regards,
Nona|CW Willdesk Team🗨️

17 أكتوبر 2023

Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!

Solo-Air.de
ألمانيا
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رد Channelwill 19 أكتوبر 2023

That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.

- Mariadel 💖

13 أكتوبر 2023

The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.

lasharmour
أستراليا
يستخدم التطبيق منذ يوم واحد
رد Channelwill 15 أكتوبر 2023

I'm glad to hear that you had a positive experience with the customer service team and that the app has been helpful for your online store. 😇Your feedback is important to us, and we're here to assist you whenever you need support or have more questions. Thank you for your kind words!😻
-nona🥰

21 أغسطس 2023

We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.

Bobbi's Cutters
الولايات المتحدة
يستخدم التطبيق منذ حوالي 22 ساعة
رد Channelwill 22 أغسطس 2023

Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future.
-nona

9 يوليو 2023

Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.

De Miami Store
الولايات المتحدة
يستخدم التطبيق منذ 12 يوم
رد Channelwill 9 يوليو 2023

Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users.
- Joewelyn🌹

31 يوليو 2023

感觉非常不错!它很容易上手,让我的聊天变得更加高效和愉快。我喜欢它简洁明了的界面设计,客服的快速响应也让我非常惊喜!而且免费的计划完全满足我现在的需求,白嫖帝王在此,总的来说,我会毫不犹豫地向我的朋友们推荐Willdesk!

Thamtu
الصين
يستخدم التطبيق منذ حوالي ساعة واحدة
رد Channelwill 1 أغسطس 2023

感谢您的积极评价!我们很高兴听到您认为 Willdesk 易于使用,并提高了您的聊天效率和乐趣。我们的团队致力于为客户提供及时、有帮助的服务,因此我们很高兴听到您有这样的体验。我们感谢您的推荐,并期待继续满足您的需求。

- Sophie 💖

27 يوليو 2023

Mariadel was a very helpful customer service agent! They stayed on the chat with me for multiple issues I was having!

allymakesmagic
الولايات المتحدة
يستخدم التطبيق منذ حوالي ساعة واحدة
رد Channelwill 28 يوليو 2023

I'm glad to hear that Mariadel provided you with excellent customer service and was able to assist you with multiple issues. It's always great to have a helpful and supportive customer service representative. Let me know if there's anything else I can do to assist you.

- Mariadel💖