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We just installed it and so far everything seems great, i think the app needs better options and more tweaking on iphone but over all everything works as it should, also their support is pretty quick to response to help which is great.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
Awesome App! Mia was really quick and helpful when I needed a question answered.
The only thing I would love added on this app is the see what the customers are opening up while on chat. That way I can help navigate customers to a purchase.
Thank you for your positive review! We're glad to hear that Mia was able to assist you quickly and effectively. We appreciate your suggestion about being able to see what customers are opening up while on chat, and we'll definitely take it into consideration for future updates. Thank you for using our app!
- Mia💗
The app itself. The team. The functionalities. All very impressive. The live chat is visually stunning and the features are great like the FAQ and the image uploader. We've tested multiple Live Chat apps and Willdesk wins hands down. Thanks guys!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
So far, they don't have all the features I would like (chat translation - multilingual, icon change), but the support is one of the best. They didn't have the chat translated into my language yet and they fixed it within a day. Keep up the good work.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Great service and really helpful. Had issue with the integration into my theme and they were resolving the problem very fast. Nona was also wonderful in answering my questions. App itself has great features and additional features seem to be in the works.
We're pleased that you are satisfied with our customer service. 😆 Thanks so much for the positive 5-star review! Much appreciated, Esther
Thank you so much let me find this app. so helpful, looks like my store has a team behind me, actually only myself. but this app helped set up all the customer questions for me, and save me a lot of time and energy. strongly recommend. I am so happy about the customer service and this app ability.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
We've used other help center / FAQ apps before and Willdesk is definitely the best with its functionality, UI, and support. Easily see ourselves upgrading in the near future to utilize the additional features that look promising.
Looking for a good-looking and easy-to-set-up FAQ? This will serve you well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
This is a fantastic app with excellent service. On this occasion, they assisted me with a rather personal matter, and they did so without a hint of annoyance, looking after me right until the end. They are kind and they carry out their job efficiently. I believe they are a team you can trust. I highly recommend them.
Thank you for taking the time to share your positive experience with our app and service. We are thrilled to hear that we were able to assist you with your personal matter and that our team provided you with efficient and kind service. We truly appreciate your trust in us and your recommendation. Please don't hesitate to reach out to us if you need any further assistance in the future.
- Sophie💖
Been trying out some different Chat Apps and I came across Willdesk. It had some handy some new features I wanted to try out such as order tracking.
I had a few initial questions and I jumped on the internal support Chat and Pia was so helpful at answering my questions and making sure I all my questions were answered. I look forward to using the App into the future.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Pia | Willdesk Support
We're so glad to have found this app. It has all features essential for a chat/help widget. The dashboard is easy to use, set up was fast, and the widget can be neatly positioned on desktop or mobile so that it doesn't interfere with the design. Customer support has been very responsive to any questions we had. Looking forward to the upcoming IG integration! Still working great 2 months into use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
