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In base alla valutazione
Very easy use and powerful tool. I searched for a couple of tools, finally decide this one. Myself and my team like it very much!
Also Mariadel was very helpful, she knows exactly what I am looking for
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
very nice app, has premium features for free right now, dont know how long we can use it, help articles load slow and I wish we had android and iOS app, it would be perfect! Other wise 5 star for it for now
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.
Hi On The Table,
Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us.
Thanks again for your support. Have a wonderful day!
Regards
Anne
The customer service agent was great and helped me with a lot of issues, which is a good thing for us!
Without her help, you'd have to spend time researching a lot of things, but she'll show you the features and settings of this plugin, which is great!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
We used the App for some time and had a very good experience. It's not a gigantic suite, rather an App focused on doing what it is designed for. Developers are keen to hear you and add features that make sense. Customer support is great. Overall a fantastic App worth trying. We uninstall due to different reasons, but will certainly consider re-installing in future.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
WARNING: This app automatically modifies your stores live theme.liquid and activates its own widget immediately on install! This is the first time I've come an app that makes active modifications to the live theme without even a hint that any changes have been made. If I hadn't done my diligence exploring the settings and noticing the widget was already enabled and active, I would have unknowingly had a UI element interfering with my existing theme and confusing customers.
The fact that these code changes are made automatically without consent or notice is bad enough, but beyond that there isn't even a proper uninstall option to automatically remove the code - all you get is a blurb in the FAQ section with an unreadably small screenshot with a red box around the added code and instructions to delete it. Of course the box also includes the final closing HTML body tag which needs to stay in the file, so if you miss that you might just break your site in the process.
To the developer: add a welcome splash page that has a button to apply the code change to the theme, do not auto-activate intrusive store page UI features, and make a proper uninstall option to have the app remove code changes.
Hello There,
Thank you for your feedback, we are sorry for the inconvenience we had caused you. After checking with Developer Team on our side, we currently have updated APP version into 2.0 and now we will not insert any codes from APP side without permission, please rest assured here, no worries.😊
Our development team will also consider your suggestions in developing the app and especially the app function.😊To properly address your issue, you can also reach the Willdesk Support Team and we will arrange for you with one of our customer support experts and tech support to solve all the problem if you need our further helps. Feel free to leave us a message in live chat and at the email address: support@willdesk.email.
With your simple suggestion, feedback, and response we can help each other grow.
Best Regards,
Nona Willdesk SUpport Team
Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.
Hi there,
Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day!
Regards
Anne
Another great app from these devs! Awesome support, great features, easy to set up and it looks super nice. Plus, it integrates with Parcel Panel making running daily operations even smoother :)
Hi there,
Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day~
Regards
Anne
Good tool. The support was very fast and efficient. The help button solves multiple problems including live chat, FAQs, and order tracking all for free. Free upgrade + free branding removal as well. Really the best app for a dedicated help center. Ellie was super helpful.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
The best service and best app for CRM, we are very happy with their service.
We are very delighted by your lovely comments! Thank you for taking the time to leave a review. We really appreciate the feedback, making the best user experience is our primary goal. We are glad that you are happy with the service, we promise to try our best to stay consistent in this.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support of Channelwill
