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We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!
Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.
At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗
Best regards,
Mariadel | Loloyal Support 💫
Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!
We highly appreciate you for taking the time to share your wonderful words. 🌟🌟🌟🌟🌟 It is great to see that you are happy with the customer support and the app. We will continue to strive and aim to provide the best possible user experience to everyone
Please feel free to send us a message if you need any form of support.
We are always available to help out. 😊
Thank you!
Emma
Willdesk Customer Support Team of Channelwill
Very response customer service & engineering team! App is working great so far!!
Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.
Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..
Thank you again for choosing Willdesk!
Emma
Willdesk Customer Support Team
le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.
C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos commentaires sont très précieux pour nous.
N'hésitez pas à nous envoyer un message car vous pourriez avoir besoin de toute forme d'aide.
Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour fournir une assistance 😊👍👍.
Merci encore !
Emma
L'équipe d'assistance à la clientèle Willdesk de Channelwill
This app initially showed a lot of promise but did not last due to poor instructions and slow support.
Dear Monsta-RC ,
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated.
We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have.
Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible.
Thank you once again for your feedback, and we hope to regain your trust. 🌹
Sincerely Yours,
Kim|Willdesk Support Team of Channelwill
The rep helping me today was fantastic and responded quickly
We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!
Best regards,
Sophie 💗
Willdesk Customer Support 🌟
So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!
Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service.
-nona🌻
Sieht ganz gut aus. Funktioniert und der Support passt auch. Werde es jetzt für einige Zeit austesten
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!
Mit freundlichen Grüßen,
Molly|Willdesk-Support
Loved the app and customer service by Molly. They have offered the pro subscription at free of charge.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
