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Falls short to deliver. customer service trying to help but doesn't.
wasted 6 days for an app that doesn't deliver to my needs with too much mixed information on the support end.
We apologize for any inconvenience this may have caused you, Jonatan. We take all feedback seriously and are constantly working to improve our customer service and app functionality. We would like to understand your specific needs and work with you to find a solution that meets your expectations. Our app may not have met your specific needs and we apologize for any inconvenience this may have caused. Our customer service team is always here to assist you and we are committed to providing a better experience for all of our users. We would like to work with you to understand your requirements and find a solution that meets your expectations Jonatan. Please feel free to contact us through our live chat or email us at support@willdesk.email. We also want to assure you that your privacy is important to us and we will never use your personal information for any purpose other than to assist you with your needs. Thank you for your understanding and we look forward to hearing from you Jonatan.
-nona💖
The installation, setup and customization are super easy and the customer service is top notch! I've been looking for a decent chat app for a while and am so glad I found this one!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
5 out of 5 !!!! Thank you Ashley!! She really helped a lot! We will keep using this app and giving feedback ! Customer service is really good! Keep helping us solve all the questions!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!
Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.
There are a few most options i wish it had with multiple store use but otherwise the app is great. It is easy to set up and configure and the customer support is fast and knowledgable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
I like it very much. App is loading faster, is more stable, and is customer-oriented, better than other inbox apps, I expect it will integrate with the Instagram channel in following days!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
5-star support. Nona is freaking amazing. Incredible good team and solid application. Core functions is there and it is doing it flawlessly. Missing some functions, but it is on the roadmap.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona |Willdesk Support
Great support team, user friendly interface. Also aware of customer feedback and working to implement additional features. Easy to recommend if you're looking for a customizable chat widget.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mia | Willdesk Support
She was very helpful and quick to respond. She also provided additional helpful information.
I am Japanese and not very good at English, so I was very happy with her kindness.
Thank you, pia.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia | Willdesk Support
Excellent Service beyond any imagination.
Superb app with alot of functions and very good user interface.
Everything is absolutely amazing with this app and the workers.
5 stars are not enough!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Kelly|Willdesk Support
