Sendcloud Versandplattform

Ottima applicazione, la usiamo da diversi anni.
l'assistenza è veloce nel risolvere eventuali problemi,
ed è perfettamente sincronizzata sia con shopify che Amazon.

Consigliata

It may seem a bit overwhelming because it is a powerful tool made for all sizes of businesses but actually once you jump in, it’s easy to use, customer service is really helpful and if you are a small business like mine, you will get all the benefits of using a tool that’s also made for much larger companies.
Others have tried to lure me away but I am very happy right here. Great app and it works fantastic with Shopify.

Muy contenta tanto con la app como con el servicio de atención al cliente. Las 4 cosillas que han dado fallo me lo han arreglado rápidamente. Es fácil de usar y ordenado. Se integra muy bien con Shopify y facilita muchísimo lo que es la generación de etiquetas de envío. Yo trabajo con las tarifas de correos. Ahorró perfectamente 7-12 horas semanalmente con esta función.

Gemakkelijk te koppelen app. Superhandig om te versturen, gezien je niets meer hoeft over te typen. Tarieven hangen af van je verzendhoeveelheid, maar zijn in lijn met de tarieven die de vervoerders zelf vragen, mocht je rechtstreeks bij hen verzenden.

Fijne app, werkt altijd en nooit problemen. Voordeel is ook dat je meerdere vervoerders kan kiezen en meerdere shopify shops kan toevoegen in hetzelfde account.

- Vlotte integratie met Shopify
- Sendcloud geeft aan wanneer er een fout in de gegevens zit, bijvoorbeeld een ontbrekend huisnummer
- Gemakkelijk bereikbare supportdienst, die binnen aanvaardbare tijd antwoord
- Uitgebreid online Help Center

It took up substantial time coordinating both with Shopify and the Sendcloud team how to integrate Sendcloud's dynamic checkout, time we were unable to activate our online shop.

Support at Shopify was quick to upsell my account but redirected me to Sendcloud for integration support. Sendcloud pretty much refused to help me with the integration and repeatedly pointed towards their documentation.

After reiterating the integration did not work I was told that dynamic checkout is only supported by Woocommerce and Magento or an API needs to be built: https://api.sendcloud.dev/docs/sendcloud-public-api/dynamic-checkout.

As this changes the required level of effort for the Shop owner substantially it's in my opinion both on Shopify and Sendcloud to better inform customers on what they are (or are not) paying for.

I have issues with customs documents, they don't print correctly. Support is not helpful. I think the app is too expensive considering the issues it causes.

Han actualizado los planes a peor. Tienes distintos planes y no hay mejora de precio en ninguno de ellos, solo hay que hacer el cálculo de los envíos, creo que nos toman por tontos... han subido los precios de todo y como te pases de las etiquetas te cobran más del doble. No la recomiendo.

Service client très très long. 4 à 5 jours pour donner une réponse (pour de la logistique c'est trop long). L'account manager n'est plus disponible dès la 1ere minute après l'installation. Personne ne répond jamais au chat ou sinon en attendant parfois 1h environ.