Sendcloud | Shipping Platform

We use this app for 14 months now and we're more than happy with it! We have 2 Online Stores on Shopify and were looking for an overall shipping solution: easy to use, fast and comfortable. In addition, it should support a few carriers (DPD, DHL, UPS, Deutsche Post). And SendCloud can do all of it. It's affordable and has saved us so much time when it comes to shipping. Would 100% recommend!

Really easy to use!! Almost everything goes automatically!! Just one click and the shippinglabels come out of my labelprinter! I really like that I can customize the track and trace emails and the trace and trace page for the customer. Only thing I don’t like that much is that I can’t contact clientsupport by phone. Maybe something for sendcloud to improve! Other than that, really great app!!

Echt een aanrader, helemaal top. Supersnelle en goeie koppeling met de shop. Eenvoudig de nog openstaande orders selecteren en met 1 druk op de knop de etiketten printen. Mooie emails met track trace informatie naar de klanten die je ook nog eenvoudig kunt personaliseren. Door eenvoud en snelheid bespaar je een hoop tijd. Wij hebben 2 shops met een eigen identiteit die we vanuit scherm kunnen bedienen.

Fantastic app for every shop that easily wants to simplify and professionalize its shipping. We have been using Sendcloud since September 2020 and our experience with it has been nothing but good. The system is set up super quickly and works intuitively. As a new customer you get a detailed instruction by a Sendcloud employee which answers all your questions. If you face issues the support answers your request instantly. Absolute recommendation!

Ben je net zoals onze webshop te klein voor het tafellaken maar inmiddels te groot voor het servet? Dan is een samenwerking met SendCloud ideaal. Een koppeling met Magento, WooCommerce of Shopify is zo geregeld. Hierdoor wordt een groot deel van het verzenden uit handen genomen en verkeerd overnemen van verzendinformatie is verleden tijd. Daarnaast is verzenden met SendCloud ook nog eens voordeliger dan rechtstreeks met bijvoorbeeld PostNL. Kortom een aanrader!

Excelent ! A very good solution to save time in the process of printing Shipping Labels and Track & Trace parcels. (2018) Today again problems with the integration.
Orders are not synchronizing from Sendcloud to Shopify.
I need to spend now all day checking which orders I send and which I didn't send.
Sendcloud does't send Shopify the information that my orders were fulfilled.
Also asked for some king of compensation but nothing seems to happened.
Very dissapointed ! (2021)

I use SendCloud since seven months. While the app is relatively easy to use there are ongoing bugs which are not being resolved. Since months there are issues with Packstationen and Paketshops. They are either not available in the app (even so they definitely exist) or the they can be selected but then the app records an error. Annoying. The customer service is friendly but not very responsive or solution oriented. Typically you don't get a status update for longer term issues. All in all, good start but not happy anymore.

We were buried in shipping nightmares trying to send out our ShaktiMat products before we found SendCloud. In less that one day they had us set up with super-simple shipping at a good price for all our products. The shipping works and its incredibly straight-forward, but the best thing is that SendCloud and really helpful, very friendly and always available on chat. On the few occasions when UPS were not able to deliver, SendCloud immediately took over all the communications for us until the delivery was resolved. Fully recommend.

Deutsch: Grundsätzlich macht die App was sie soll, allerdings ist sie vom Aufbau und der Nutzung ein Albtraum.

Es dauert in der Regel 2-3 Minuten bis alle eingehenden Bestellungen geladen sind. Es fehlen Filter und die Möglichkeit zum Sortieren der Bestellungen von Alt>Neu.

Außerdem muss man Labels immer über die Sendcloud app erstellen. Warum nicht einfach direkt über Shopify in dem man Bestellungen auswählt und über weitere Aktionen -> (Sendcloud) Labels erstellen.

Alles in allem sollte man sich gut überlegen wie viel Geld man für diese App ausgeben möchte. Die Features wären da, aber die Umsetzung und extrem langsame Benutzung rechtfertigen einen maximalen monatlichen Preis von 30$. Immerhin kostet mich die App pro Erstellung von Labels 2-3 Minuten an Zeit. Wenn man das jetzt auch noch auf das Monat hochrechnet (x Gehalt der Mitarbeiter etc.) ...

Ich hoffe die App wird demnächst grundlegend überarbeitet, sonst müssen wir uns nach einer Alternative umsehen.

English: Basically, the app does what it is supposed to, but it is a nightmare to set up and use.

It usually takes 2-3 minutes to load all incoming orders. It lacks filters and the option to sort orders from Old>New.

Also, you always have to create labels through the Sendcloud app. Why not simply create labels directly via Shopify by selecting orders and via further actions -> (Sendcloud).

All in all, you should think carefully about how much money you want to spend on this app. The features would be there, but the implementation and extremely slow use justify a maximum monthly price of $30 in my opinion. After all, the app costs me 2-3 minutes per time per label creation. If you now also extrapolate that to the month (x salary of employees etc.) ...

I hope the app will be fundamentally revised soon, otherwise we will have to look for an alternative.

Très bon outil de gestion pour sa logistique. Simple, rapide et facile d'utilisation. Le service client est très réactif également.