Sendcloud | Shipping Platform

Great app, it's very well integrated and useful!! I highly recommend it

Très satisfaite de l'appli. Le SAV est très réactif, et les problèmes résolu rapidement.

Helped me set my store up massively, couldn't be at the point where I'm at right now without Sendcloud

Works great! Saves a lot of time and really enjoyed the new personal tracking page feature. Keep adding more great features!

This application works absolutely wonderful. I am using Sendcloud for all my orders. I ship from The Netherlands to mostly Europe and they really have the best prices :-)

Primero, el soporte es una autentica maravilla. Responden rapidísimo y dan soluciones. Segundo, la web va rapidísima y es fácil, clara y directa. Tercero, se integra genial a Shopify y ha sido literal mi salvación con el dolor de cabeza de los envíos a la hora de lanzar mi e-commerce. Contentisima.

Not recommended because of weak customer experience. After creating the shipping labels with Hermes Courier UK, packing and dropping to shop, the shipping couldn't be scanned. Contacted customer service, they said they are aware of the situation (Failed Courier Service) and showed me a help page on their support portal for the callout the issue. But unfortunately, customers wouldn't read this page! Instead, they would need to see direct notification within the dashboard panel. For example, you could simple give support notification such as: "Sorry, we are having difficulty on hermes courier, don't use it for now" , or simply disable the service so that customers don't create label and go to parcel shop to drop it. Waste of time, energy and terrible customer service.

Buen servicio y atención

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