Reviews (517)

Overall rating
4.5
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving shipping hub that integrates smoothly with Shopify. They highlight fast order syncing, one‑click label creation, and centralized management of shipments, returns, and tracking. Multi‑carrier support, flexible shipping rules, and better rates—even for low‑volume shops—are key benefits. Merchants also appreciate intuitive setup, professional tracking communications, stable performance, and responsive, helpful support.

March 17, 2026

Utilizzo questa App ormai da sei mesi e devo dire che ha semplificato di parecchio il lavoro. In unica piattaforma è possibile scegliere con facilità quale corriere utilizzare.

Antica Libreria
Italy
6 months using the app
December 13, 2025

Works well but if you have a problem it is very hard to get support.

Sasso People
Italy
11 months using the app
July 11, 2018

Very satisfied with Sendcloud & their costumer service! Only downside is that we do not have the option to fully customize our emails according to a certain signature style. Other than that, the perfect app for shipping!

Oh Yaz
Belgium
5 months using the app
July 11, 2018

Very handy, would definitely recommend it!

La Michaux
Belgium
About 1 year using the app
September 13, 2019

Really easy to use!! Almost everything goes automatically!! Just one click and the shippinglabels come out of my labelprinter! I really like that I can customize the track and trace emails and the trace and trace page for the customer. Only thing I don’t like that much is that I can’t contact clientsupport by phone. Maybe something for sendcloud to improve! Other than that, really great app!!

Bee Cute Baby & Kids Fashion
Netherlands
10 months using the app
Edited May 29, 2026

Zeer gebruiksvriendelijk, overzichtelijk en goede koppeling met mijn Shopify-winkel. Je bent er meteen vertrouwd mee. Aanrader!!!

LISAMARDI
Belgium
Almost 9 years using the app
July 21, 2020

Una de las mejores soluciones para tus envíos, no le doy 5 estrellas porque le faltan algunos transportistas y porque el portal de devoluciones solo está disponible con Correos.

SERMILITAR
Spain
3 months using the app
January 21, 2026

Ottima app per semplificare il lavoro.
Può migliorare parecchio sull'assistenza clienti (non che non risolvano i problemi, ma ogni volta aprire un ticket o contattare l'assistenza ha molte frizioni).
Le numerose funzioni a disposizione potrebbero inoltre essere spiegate meglio (io penso di sfruttarne il 20%).
Infine i contratti con i corrieri meriterebbero una dashboard con più info raggruppate (es. info account con ciascun corriere) e anche le funzioni di prenotazione ritiri.

Tutto sommato però è molto utile

QOIOPADEL
Italy
7 months using the app
December 29, 2025

Ottima app con un utilizzo intuitivo, sicuramente ci sono sempre cose da migliorare e aggiungere ma al momento siamo soddisfatti.

Servizio clienti via chat generalmente rapido e risolve le richieste in breve tempo.

Apes Lab
Italy
6 months using the app
December 26, 2025

Le site Sendcloud est vraiment fonctionnel et bien optimisé pour gagner du temps a la creation d'etiquette de transport. Le point negatif pour ma part est qu'il est impossible de savoir combien on va payez reelement le transport au final , car les transporteur ajoute des taxe qui sortent de je ne sais que chapeau magique , et parfois des taxe car il y'a un probleme de quelque centimetre sur le colis le prix peut etre tres salé. Donc oui pour Sendcloud et non a la transparence des transporteur qui ne joue vraiment pas le jeu pour nous aider..

ChezChat
France
6 months using the app