Reviews (519)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving shipping hub that integrates smoothly with Shopify. They highlight fast order syncing, one‑click label creation, and centralized management of shipments, returns, and tracking. Multi‑carrier support, flexible shipping rules, and better rates—even for low‑volume shops—are key benefits. Merchants also appreciate intuitive setup, professional tracking communications, stable performance, and responsive, helpful support.

October 7, 2025

I operate a small business with self-fulfillment and Sendcloud is a great solution for me. It was easy to connect to Shopify and set it up with all my requirements and needs. I can navigate all my orders logistic and get reliable and detail information for all my shipments. The preparation of labels and dropping off of the deliveries is very easy and works quickly. I also like the broad selection of carriers which can fit well with my clients needs

Luvvy
Netherlands
9 months using the app
October 6, 2025

Easy connection, never experienced downtime, and good communication and follow up when their are shipping errors, I like being able to directly compare shipping prices.

Trouble & Spice
Netherlands
About 2 years using the app
October 3, 2025

Great integration with the Shopify store and great customer service. They seem to be constantly adding new features too, which, at least compared to competitors, are well-priced and much welcome.

Too Long
United Kingdom
About 1 year using the app
September 30, 2025

Works really smoothly with Shopify, it totally simplifies fullfulling and shipping for our store. I cannot imagine running the store without it.

FAMANIMAL
Spain
About 4 years using the app
September 7, 2025

Perfect integration with the Dutch PostNL and DPD, and the complete set of features for label arrangement and printing are essential in our business environment.
The addon never failed and is very intuitive to use, which is particularly important since many of our employees are not very comfortable with complex IT interfaces where any mistake could cost money.

Het Klaverblad
Netherlands
About 5 years using the app
September 4, 2025

This shipping and return solution is one of the best we’ve ever had. The clean and intuitive platform makes it easy to manage all integrations in one place, and you can even add your own contract. I highly recommend it to anyone.

TruClothing
United Kingdom
11 months using the app
September 3, 2025

Sendcloud est une solution vraiment pratique et efficace pour gérer mes expéditions. L’interface est simple à utiliser, les intégrations avec les boutiques en ligne sont rapides et les tarifs d’expédition sont compétitifs. Le gain de temps est énorme au quotidien. Je recommande sans hésiter !

ProtectionEcran
France
Over 3 years using the app
September 2, 2025

The only app that works well with cash on delivery in Italy and abroad. Customer support is very responsive and helped me resolve my issue over the phone. I highly recommend it.

Brio Latino
Italy
9 months using the app
August 26, 2025

Intégration très facile et accompagnement au top pour le lancement.
Nous avons installé Mondial Relay, UPS et notre propre contrat Colissimo pour faciliter les envois vers l'UE et l'international.
Fonctionne parfaitement jusque là.

Le Petit Lunetier
France
13 days using the app
August 14, 2025

Makkelijke setup en zalig in het gebruik. Goede synchronisatie en makkelijk dat je in Shopify dashboard ook tracking info kan zien.

Klein puntje voor verbetering is de optie voor service punten, maar ligt eerder aan de checkout van Shopify dan aan Sendcloud zelf

Natuly
Netherlands
4 months using the app