Reviews (519)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving shipping hub that integrates smoothly with Shopify. They highlight fast order syncing, one‑click label creation, and centralized management of shipments, returns, and tracking. Multi‑carrier support, flexible shipping rules, and better rates—even for low‑volume shops—are key benefits. Merchants also appreciate intuitive setup, professional tracking communications, stable performance, and responsive, helpful support.

January 17, 2025

Sendcloud is great, it made shipping for me way more manageable and easy. Integration with Shopify is great, the only thing I'm missing is a option to import an draft order. but that's also a problem on Shopify's side, because the customer can't pay with Shopify Payments (except CC) if the draft order has been converted to order.

Dylan Stoel
Netherlands
Over 1 year using the app
April 8, 2024

It may seem a bit overwhelming because it is a powerful tool made for all sizes of businesses but actually once you jump in, it’s easy to use, customer service is really helpful and if you are a small business like mine, you will get all the benefits of using a tool that’s also made for much larger companies.
Others have tried to lure me away but I am very happy right here. Great app and it works fantastic with Shopify.

59Balloons
Netherlands
8 months using the app
April 8, 2024

Muy contenta tanto con la app como con el servicio de atención al cliente. Las 4 cosillas que han dado fallo me lo han arreglado rápidamente. Es fácil de usar y ordenado. Se integra muy bien con Shopify y facilita muchísimo lo que es la generación de etiquetas de envío. Yo trabajo con las tarifas de correos. Ahorró perfectamente 7-12 horas semanalmente con esta función.

Annie's Fingers
Spain
Over 2 years using the app
Edited January 5, 2026

1 año usando la aplicación y ha mejorado mucho la interfaz y las plantillas de email.

Esjoy
Spain
Over 2 years using the app
July 13, 2026

satisfecha! buena app, nunca da problemas.

Manicura Perfecta
Spain
About 2 years using the app
July 12, 2026

Plateforme très pratique pour la gestion des colis

Le Budgétaire
France
About 3 years using the app
April 27, 2026

Je pense que c'est la meilleure plateforme sur le marché français pour traiter ses commandes efficacement. Application super complète, très facile à configurer et à utiliser. Et le service client est très réactif. les tarifs sont très abordables, je recommande.

Naolyne
France
Over 1 year using the app
April 27, 2026

Je suis globalement satisfait de Sendcloud. La gestion des commandes est simplifiée, même si la configuration des règles de checkout reste assez complexe. Les tarifs de livraison à domicile peuvent parfois être élevés, mais cela relève davantage des transporteurs que de la plateforme elle-même

Kaukaz®
France
4 months using the app
June 1, 2026

Llevo unos años usando esta plataforma y nunca he tenido ningún problema. Muy recomendable

Zaphiro
Spain
Almost 3 years using the app
July 7, 2026

Excellente plateforme

Avemont
France
8 months using the app