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The rudest support staff I've ever had to deal with. I'm on the paid plan, provided them with screenshots of everything and they refused to help me figure out why their app is failing (everything from Shopify's side was working correctly, it was breaking in this app).
Do not recommend.
We sincerely apologize for the inconvenience. According to our records, two of our support agents responded promptly and requested a few hours to resolve the issue, which was completed within a day. We understand that delays can be frustrating, but please know that we always prioritize resolving issues as quickly as possible.
Additionally, we’ve sent you an email with more details. Kindly review it, and feel free to let us know if there’s anything further we can assist you with. Thank you!
this is fake Brevo app. Dont install it. Brevo has original app called Brevo(PushOwl)
J'ai eu besoin d'assistance rapidement, excellent service en ligne.
Exelente funciona fantastico primero tenia Klaviyo pero decidi cambiarme por que encontre que esta app es notable, y mucho mas economica.
Thank you for your feedback. We’re delighted to hear that the app meets your needs and provides value at an affordable cost.
What? I downloaded this app thinking it's by Brevo but they are pretending to be Brevo and it's a completely different app by a random company. What a scammy way to do business, absolutely unacceptable!
What they're saying is not true, as I spoke to the Brevo team and they refuse any compliance with this app and are also preparing for legal steps against them
Dear user,
We would like to clarify that this app and its information were created at the request of Brevo’s official marketing team. It is actively being used to onboard their enterprise clients, specifically because other apps lacked the required features.
The app name and all functional requirements were provided directly by Brevo’s official marketing team.
Thank you.
