Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (178)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong revenue driver, especially for abandoned cart and checkout recovery, often paying for itself many times over. They highlight inexpensive pricing, beginner‑friendly setup, and “gorgeous” drag‑and‑drop templates for email and SMS campaigns. Many appreciate the Shopify integration, clear analytics, and reliable performance across stores. Support is frequently described as exceptionally responsive, with live calls, customizations, and multilingual assistance.

June 27, 2026

I have found that sendivo marketing campaign has really helped me get more orders. People love the discount code of 15% off.

Rapha Herbals
Australia
3 months using the app
Sendvio replied June 27, 2026

Thank you so much for your kind review! We’re happy to be part of your success and grateful for your trust.

September 10, 2026

I have been using this app for years, primarily for abandoned cart emails. I gotta say, the support is truly OUTSTANDING. They are very helpful and very quick about getting you whatever help you need. Call me impressed!

Trees for a Change
United States
About 11 years using the app
Sendvio replied September 10, 2026

Thank you for trusting Sendvio over the years! Your kind words mean so much to our team. We're always happy to help and grateful for your ongoing support!

August 4, 2026

システムは日本語で使いやすいが、Sendvioへ直接質問する時は英語。使用者が英語OKであれば問題無し!

aeonia
Japan
4 months using the app
Sendvio replied August 5, 2026

レビューありがとうございます。心より感謝しております。Sendvioでは日本語を含め、どの言語でもカスタマーサポートを提供しています。ご希望の言語でお気軽にお問い合わせください。今後とも喜んでサポートいたします。

June 21, 2026

Very simple to use and convenient

Risen Lotus
United States
3 days using the app
Sendvio replied September 10, 2026

Thank you for sharing your experience! We're glad Sendvio makes things easier for you. We'll continue adding new AI features every week!

December 15, 2025

I am new to Sendvio but it has already been a gamechanger for my business. They offer numerous templates that takes the guess work out of your next marketing campaign.

Angie Treasures
United States
24 days using the app
Sendvio replied December 16, 2025

Thank you for your kind review. We truly appreciate your trust and are committed to continuing to provide you with high-quality service.

Edited July 3, 2025

Very happy with sendvio. They've promply responded to my requests and even added some customizations. They are still less expensive than the other emial platforms and offer all the features i need for crm / email campaigns.

Goldtex
Canada
Over 3 years using the app
Sendvio replied July 4, 2025

Thank you for your kind review and continued support. We truly appreciate your trust and remain committed to fair pricing and the ongoing release of new features to support your business.

June 29, 2025

Great platform for sending marketing emails, more fairly priced than other apps. The marketing email builder is somewhat limiting at times, but still great for the price.

Norsegarde
Canada
Almost 6 years using the app
Sendvio replied July 1, 2025

Thank you for your valuable feedback! We truly appreciate your support. A new version of our email editor will be launched soon to further enhance your experience.

June 14, 2025

Fantastic!

Sendvio has been an incredible asset to our email marketing efforts. It's simple, intuitive, and refreshingly straightforward—perfect for any brand that has never tried a focused email marketing strategy. The seamless Shopify integration made setup a breeze, and the performance analytics are easy to understand and genuinely useful. Our campaigns and automations have delivered excellent results for a little over a year now. Highly recommend for anyone looking to grow their email marketing with clarity and confidence!

Jenny Krauss
United States
About 1 year using the app
Sendvio replied June 15, 2025

Thank you so much for your kind review. We’re honored to support your business with your email marketing, popups, and automation. Your trust truly means a lot to us.

May 17, 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Olive Lane Oils
United States
8 days using the app
Sendvio replied May 18, 2024

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

April 24, 2024

This app is too difficult to set up if you are busy person. I had called for support and they called me back but the assistant was explaining how the program works in a rush because she only had 15 minutes assign to me.
The email system needs some settings if you want it branded which she did not took her time to tell me how to set it instead she told instructions are posted. The preset templates are not complet since you still need to put the subject email and preview. I did not have the chance to test it since the assistance was rushing the presentation and told me that she does not have more time since she has to help someone else.

Kafetos
United States
26 days using the app
Sendvio replied April 25, 2024

We cannot cancel scheduled support calls for other users to extend the duration of calls with you. You were kindly informed that we had another user waiting for a call and offered to schedule another call with you if needed. We maintained professionalism and courtesy throughout.

Furthermore, regardless of the subscription price, mistreatment or disrespect toward our support team is strictly forbidden.