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Hi there,
Your experience is very important to us. We would love the opportunity to look into this issue for you and help make things right. Feel free to reach out to our support team with your store URL and specific details about what happened.
Our team will investigate immediately and assist you step by step. Thank you for your patience and understanding.
Best regards,
SEOWILL Support Team
I uninstalled another SEO app and installed SEOWILL after reading some great reviews and watching a youtube video recommending it. Unfortunately, when I uninstalled the previous SEO app it broke my product code and created multiple Google Search Console (GSC) issues. I reached out to the support team at SEOWILL and they jumped onto it straight away. They are part way through the fix and have provided regular communications and updates on exactly what issues they have found and how they have fixed them. I am super impressed and thankful for their wonderful customer service and will give an update once they have resolved all the issues.
Great experience and problem solved :)
This plugin is a real game-changer for SEO. It’s simple enough for anyone to use, even those who aren’t very tech-savvy, and it directly supports improving search rankings. I especially love the features, but my favorite is the auto image compression. I used to spend so much time manually photoshopping creatives just to reduce their size, but this app handles it automatically and does much more. It saves time, boosts efficiency, and makes SEO management effortless. Highly recommended
The app is excellent and makes work much more dynamic and easy, providing more time to think about minor imperfections.
Super quick to respond and provide assistance in a very polite manner.
Totally confusing to set up and to use app has other app upsells. The ai support is of no use when getting started.
Good day!
Thank you so much for taking the time to share your feedback. We are truly sorry to hear that your initial experience with our app was frustrating and confusing.
We completely understand that setting up SEO can feel highly technical and overwhelming when you are first getting started. It is a complex field, and it is completely normal to find it challenging at the beginning. Please rest assured that we are here to make this process as smooth as possible for you.
We would love to clarify that we do not rely on unhelpful AI bots for support. We actually have a dedicated team of real, human support agents available 24/7 to guide you step-by-step.
Upon reviewing our chat history, we noticed that one of our live agents was actively typing out personalized setup instructions and recommendations for you. However, it looks like you might have been busy or had to sign off before you could see their messages. We completely understand that your time is valuable and you may have had other urgent matters to attend to!
Regarding the in-app recommendations, our goal is to offer additional growth tools for businesses as they scale, but our primary focus remains helping you get the absolute best value out of your current plan without any pressure.
We would genuinely love the opportunity to make this right for you. Whenever you have a few minutes, please reach out to our chat support again. A real person will be waiting to walk you through the entire setup process, step-by-step, until your store is fully optimized.
Thank you again for helping us improve, and we hope to welcome you back soon!
Warm regards,
SEOWILL Support Team
wow! dit is goed!
Une superbe applications, très simple d'utilisation.
the team is really helpful and the app gives you all the guidelines its like an agency doing th work for you