Recensioni (1.804)
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In base alla valutazione
Awesome
Très bon service et rapide, merci!
Sav très réactif
Muy buena aplicacion
it was so good so far
SEOWILL seems to generally work well and help my shop's SEO. One issue I see is that MPN do not seem right. It seems to pull EAN/UPC info and put it as MPN while MPNs are declared differently / have different values. I would be glad about some feedback.
very good!!!!!
Suporte responde rapido e otimiza o tempo do usuario
WARNING!! I Tried the free trial. Too many changes were done automatically by them at one time. This triggered a suspension from Google Merchant within 24 hours. BEWARE!!!!!
Hello there,
This is Jenny, the Supervisor of our Support Team. First and foremost, please accept our sincerest apologies for the immense stress and frustration you’ve experienced. We completely understand how incredibly alarming a Google Merchant Center suspension can be for your business, and we take reports of this nature with the utmost seriousness.
Our team immediately launched a thorough investigation into your account's activity logs to see how we could best assist you. To gently clarify, our app's automated optimization features (such as image alt text and meta tags) are designed to save you time and are fully reversible at any time. According to our technical logs, these automated tasks were not initiated or executed during your trial period. While this indicates that our app did not make the changes that triggered the suspension, we genuinely want to help you get to the bottom of this. If you are open to sharing more details, our team would be honored to help you investigate the root cause and assist in getting your Google Merchant Center back on track.
Regarding the billing charge, we completely understand your concern and frustration. Because Shopify automatically manages all platform transactions once a 7-day trial concludes, we as third-party developers unfortunately do not have direct control over their billing system. However, please rest assured that we are fully committed to helping you resolve this.
I have already personally reached out to you via WhatsApp. Please feel free to reply to my message whenever it is convenient for you. I will personally supervise your case and guide you step-by-step until your billing concerns are completely and satisfactorily resolved.
Thank you so very much for your precious time, patience, and cooperation. We truly hope to have the opportunity to support you and make things right.
Warmest regards,
Jenny
Tania are amazing
Support is great but the AI tool is crap and does so many mistakes it is more than enjoying, it gives a headache!
It also says things that need to be fixed when it's not needed at all. One thing in particular it does not well is SEO. It says there are SEO that needs to be implemented when it is the wrong words etc. etc.
It can't read images correctly with colors nor text and logos in images. This is crap in my opinion.
The AI needs to be programmed better and this is the common thing with AI tools, they can't be trusted because they can only do so much, what there program lets them todo and manage. If it is a poor programming, the AI is crap. This is crap.
It did several things well but overall, it gave me more headache than help. Wait to use until the have sorted all the bugs.
I made technical support find several bugs that they had to fix in the short time of 4 months, that I'd used it.
Hello,
This is Jenny, a Supervisor from the SEOWILL Team.
First, I’m very sorry that the AI features caused you more frustration than help. I truly appreciate the amount of time you spent testing the app and sharing detailed feedback with the support team.
I’ve taken your comments seriously and passed them directly to our product and development teams. In particular, the keyword analysis and SEO recommendation features you mentioned are currently being actively reviewed and improved. The development team is targeting further optimizations by the end of this month so that the recommendations can be more accurate and useful for merchants.
I also sincerely appreciate your help in identifying the alt text issue during your time with us. That issue has since been addressed, and your feedback has played an important role in helping improve the product.
Whether or not you choose to use SEOWILL again in the future, I genuinely wish you continued success with your business. If you ever decide to give the app another try, please feel free to contact me, and I’ll be very happy to assist you and hopefully provide a much better experience.
I’ve also sent you a follow-up email regarding your experience. If you have a moment, I’d greatly appreciate it if you could take a look and reply to me directly. I would really value the opportunity to follow up with you personally and see if there is anything further I can do to make things right.
Thank you again for your candid and valuable feedback.
Best regards,
Jenny
Supervisor, SEOWILL Support Team
