Avaliações (42)

Classificação geral
4,3
Número por nível de avaliação
  • 76% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 7% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
15 de outubro de 2026

MISLEADING PRICING GUIDANCE

The pricing page tells you to use your GA4 event count to estimate which plan you’ll need. We followed that guidance, signed up and paid a developer to set everything up - only to discover Stape was counting around 8× as many events as GA4.

Support then explained that an accurate estimate requires checks in developer mode, that counts vary by page and setup, and that bots can inflate the numbers.

Those limitations should be clearly explained upfront, before customers commit time and money. Our actual plan costs twice what we expected based on their own pricing guidance.

GroundedKiwi.nz
Nova Zelândia
3 meses usando o app
9 de agosto de 2026

good

MediMask
Polônia
19 dias usando o app
17 de junho de 2026

Amazing

Veya
Reino Unido
Aproximadamente 2 horas usando o app
Data de edição: 13 de março de 2025

Desintalei o stape e agora preciso que me ajudem a restaurar minha configuração anterios, eliminando todos os scripts do stape. Não recebi resposta :(

Decoronline+CO
Brasil
1 dia usando o app
Stape deixou uma resposta 2 de abril de 2025

Hello,
Thanks for your feedback!

To remove Stape app and all dependent scripts you need to remove the app itself and delete the custom web pixel with code snippet mentioned under the dataLayer tab of the Stape app in the Shopify Settings -> Customer events section (if you have created one).

If you are still facing issues with Stape app loading its scripts please reach out to support@stape.io for further assistance, we'll be happy to help!

3 de dezembro de 2025

Be aware!!

After going through the complete setup over 10x times, the performance Google Ads tracking has now completely stopped leaving me with no data! Additionally the Stape setup requires you to delete all other client based tracking pixel in order to work somehow properly. ( This Risk i was not aware of leaving me with no proper tracking system now, a total nightmare!)

->SGTM Tracking Performance is exremly fragile and the Stape system is not really user friendly unless you are a web developer.
The Tracking doesnt work anymore and has been declining causing damage to my ad campaigns and my revenue for weeks. Since using Stape i loose money due to unclean tracking data and too much instability in the tracking system.

->When reaching out to support:
Worst Service Ive seen so far.
If you contact the support they'll reject your request immediately and avoid a feedback in clear need. The need of the customer is not heard causing frustration. They redirect you to "Stape Care" which can (maybe help) but you'll have to pay USD900 to get it done..

If a support system which is needed in case of failure and issues, wants 900USD for checking your screenshots, then this System is not build to improve or optimze the customer needs!

For now, ive never been so frustrated using an app, and I canNOT recommend using it.

alamea-shop
Alemanha
Aproximadamente 2 meses usando o app
30 de outubro de 2025

We set up SST with Stape and we are super happy with their App and overall service!

They have a great solution for Shopify with their template galleries.
You can manage the tracking implementation on your own even if you are not a dev.

Bear's Den
Bulgária
11 meses usando o app
12 de outubro de 2025

much better than the shopify native app, purchase event EMQ jumped from 8 to 9.5

Etba3lly
Egito
1 dia usando o app
3 de junho de 2024

All work good, but now i can't track the purchase event, i also implement the additional code in the checkout settings.

Ozysleep
Países Baixos
7 dias usando o app
Stape deixou uma resposta 5 de junho de 2024

Hello,
Thanks for your feedback!

There is a separate checkbox under the dataLayer tab that will push purchase_stape dataLayer event if you have switched to the new order status page extensibility. This should help.

But please let us know if you are still facing the issue at support@stape.io.

13 de abril de 2026

This app is frustrating. We are trying to give access to our tech team to implement but dont see any option to grant them access. We also will like to upgrade to the paid version but cant seem to find that either

Haggar.com
Estados Unidos
Aproximadamente 1 mês usando o app
Data de edição: 6 de maio de 2026

Finally, shopify markets support has been added, making this probably the best sGTM solution for shopify

Senkels
Áustria
9 meses usando o app
Stape deixou uma resposta 5 de março de 2026

Thanks for your review. Markets support is coming this month, stay tuned :)