Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

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Recenze (705)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
    673
  • 2 % hodnocení s 4 hvězdami
    16
  • 0 % hodnocení s 3 hvězdami
    1
  • 1 % hodnocení s 2 hvězdami
    4
  • 2 % hodnocení s 1 hvězdami
    11
29. srpen 2026

I used to be able to delete replays every 7 days. They changed this to every 30 days which violated the terms of my subscription - I subscribed knowing that I would be able to delete replays every 7 days and was not informed that this would change to every 30 days. So I removed the app and Installed a free replay app instead. Not sure if its a good idea to get greedy with replay views when free replay apps are available on the shopify app store.

VVS Jewelry
Kanada
Doba používání aplikace: Více než 2 roky
Vývojář Propel Commerce odpověděl 3. září 2026

Hello friends at VVS Jewelry,

You're right. Our change to the delete all replays option should have come with an email and a date. That's on me.

The why: recording replays is our main cost. Weekly resets let an account record several times what its plan covers each month, and as a small business ourselves we unfortunately can't absorb that cost any longer.

If you ever want to come back, we'd love to have you. Message support@propelcommerce.io, ask for Chris, and we'll see what we can do.

Chris, founder, Propel Replays