Shadowfax ‑ Logistics Platform
- Priser
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Gratis at installere. Yderligere gebyrer kan være gældende.
- Bedømmelse
- 1,6 (4)
- Udvikler
- Shadowfax Technologies Limited
Galleri med udvalgte billeder
Løft dit D2C-brand med en logistikpartner, der afsender, skalerer og leverer.
Med Shadowfax kan e-handelsvirksomheder, D2C-brands og SMV'er sende Shopify-ordrer til over 15.000 postnumre og 2.500 byer i Indien via en problemfri integration med ét klik. Administrer indenrigsforsendelse fra start til slut med pålidelig levering, COD-opkrævning, håndtering af returneringer og ordreopdateringer i realtid til dine kunder.
- AI-drevet RTO-reduktion: Forudsig og forhindr RTO'er for at beskytte marginer og forbedre
- Levering samme eller næste dag: Levér hurtigere til kunderne, og øg antallet af genkøb
- Hurtige COD-afregninger: COD-indbetalinger på blot 2 dage (vilkår gælder).
- Håndtering af tvister: Opret og løs forsendelsestvister via et enkelt supportflow
- Sporing i realtid: Livesporing med automatiske WhatsApp- og SMS-opdateringer.
Indeholder maskinoversat tekst
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Eksterne gebyrer kan blive faktureret af Shadowfax Technologies Limited separat i forhold til din Shopify-faktura. Få mere at vide
Gratis
Gratis at installere
Forsendelsespriser starter fra 23+ Rs. pr. pakke ekskl. GST
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD.
Anmeldelser (4)
Absolutely PATHETIC and UNACCEPTABLE service from Shadowfax. One of the most unreliable and unresponsive logistics providers we have ever dealt with.
Out of our last 10 shipments, FIVE have failed to reach customers, resulting in DIRECT FINANCIAL LOSSES. A shocking 50% FAILURE RATE! Shipments are repeatedly marked "Out for Delivery" for days, followed by the same ridiculous excuse of "uncontrollable circumstances." NO proper explanation, NO resolution, and absolutely NO accountability. We have also experienced MISSING PRODUCTS and THEFT from their employees.
One of our shipments has remained undelivered for OVER TWO WEEKS! Customers repeatedly call the delivery personnel, but NOBODY ANSWERS. Even their own portal fails to let us raise a support ticket. Repeated follow-ups are simply IGNORED.
These failures are COSTING US CUSTOMERS, MONEY, TIME, AND OUR BRAND REPUTATION. Shadowfax appears completely indifferent to the damage its poor service causes businesses.
We STRONGLY WARN other Shopify merchants and D2C businesses to THINK TWICE before choosing Shadowfax. Cheap shipping rates mean NOTHING when deliveries fail and customer support is practically nonexistent.
EXTREMELY UNPROFESSIONAL. ZERO ACCOUNTABILITY. ZERO CUSTOMER SUPPORT. ABSOLUTELY DISAPPOINTING.
EXTREMELY POOR SERVICE — NO DELIVERY, NO RESPONSE, NO ACCOUNTABILITY
My shipment has not been delivered for more than ONE MONTH, and despite regularly raising complaints and following up, I have not received ANY response whatsoever.
This is completely unacceptable. There is no proper communication, no status update, no resolution, and apparently no responsible person willing to take ownership of the issue.
I have repeatedly tried to raise the matter, but my complaints seem to be completely ignored. Customers should not have to keep chasing a logistics company for weeks just to get a basic response about their shipment.
One month without delivery + zero response to repeated complaints = absolutely unacceptable service.
I am sharing this review so that other customers and businesses are aware of this experience before choosing Shadowfax. If something goes wrong with your shipment, be prepared to deal with a complete lack of response and accountability.
Extremely disappointing experience. No response. No accountability. No resolution.
Most useless , cant handle large order .
dont pickup daily order .
Corrier boy demand extra money for picup .
Support
App-support leveres af Shadowfax Technologies Limited.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
3rd Floor, Shilpitha Tech Park, opposite Sakra World Hospital, Devarabisanahalli Bellandur, Bengaluru, KA, 560103, IN
Lanceret
6. juni 2024
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .
Se kundedata:
Følsomme data, enheds- og aktivitetsdata
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Følsomme data
Navn, mailadresse, telefonnummer, fysisk adresse
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Enheds- og aktivitetsdata
Geolokation, IP-adresse, browser og operativsystem
Se data om medarbejdere og bidragydere:
Butiksejer
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
Se og rediger butiksdata:
Kunder, produkter, ordrer
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Se kunder
Kundedata
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Rediger produkter
Lagerbeholdning, produkter, kollektioner
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Rediger ordrer
Tildelt klargøring, ordreklargøringer, klargøring, der administreres af shopejer, al ordrehistorik, returneringer, tredjepartsklargøring
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Se andre data
Lokationer
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