Sheets ‑ Data Connector

we have been using this app for more than 5 monthes in 7 sotores. 7 days ago one of the sotres STOPPED importing data to the googlesheet. I wrote messages, opened help tickets. I have not receive a solution. There are more than 1000 orders that we need to process because we use the data from Gsheets to make so many procedures. There is not answer.

This app has greatly simplified many of our processes from inventory management to custom reports on orders. The helpdesk was responsive and was able to make a change to the order output file to include additional information.

Great app. Used it to sync orders with a custom in Google AppSheet app to enable almost real-time order/stock management system which syncs automatically with Shopify

Has been working flawlessly and saves us so much time. Had a few questions and the delelopers are quick to respond and very helpful. Highly recommended.

App has been trying to sync for 3 days (8000 minutes left and increasing..). There is no option to CANCEL.
Support, what is going on?

We have a big problem since one week ago, we do not receive support, we have 7 stores with you, this is really disappointed

The sheet messed up my data base where are you guys it's been 5 days I m waiting for response on top Shopify is waiting from last 2 days no response the app is just uploading changes that aren't correct not even as per the sheet I had to password my shop all orders mixing up with a difrent SKu and prices less for more more for less along quantity ur app is making me leave Shopify at least sort me out my data back to day one will u respond after the trail ends so u can charge ? Take money but please help me sort my data out no response is making me loose business and the whole database I am not pro so agree to pay hefty monthly charges to make it easy for me but here I m with a closed down shop reviewing after a week of mess up and 2 days Shopify team waiting due to 1-3day respond clock that's a very hefty bad experience I am left with no choice