WebBee ‑ Amazon MCF

When we began expanding into international markets, we needed a reliable solution to connect with MCF— and that’s when we discovered WebBee. From our very first meeting to today, their team has been incredibly responsive and supportive. They assisted us through the entire integration and setup, and anytime an issue came up, they were just one meeting away. That level of availability is truly the standout part of their service.

I now use WebBee across all my stores, and I’d wholeheartedly recommend them to anyone looking to seamlessly integrate Shopify with Amazon for MCF fulfillment.

Support help set up configuration for Shopify to Amazon MCF, with successful testing.

Also went though all shopify settings to ensure all products are available on the shop front side, and made sure all inventory was updated correctly.

Also checked Amazon MCF for EBAY with the support team - who are experts. Walked through step by step process with patience and support. Wonderful team to work with - fantastic communication throughout! Malik has been such a great support and so knowledgeable, professional throughout - We appreciate a single contact throughout the journey to help with a seamless experience assisting You Wellness.

It took some time to setup, some bugs which seemed to be a mix of the app, and amazon's API but the WebBee team eventually got this working in time for black friday 2025, which I am thankful for. The app has some hiccups but for the price and tech team who came to my rescue I am so far happy with choosing this app.

Terrible. Created massive problems for us with regards to inventory sync and pre ordering. Inventory on Shopify did not match Amazon and as a result we were selling product we didn't have as regular orders. Lots of refunds and unhappy customers. The support was always blaming Shopify for the issues until many back and firths finally got them to understand it was their app not Shopify. IF you never sell pre-order then the app has some great features but unfortunately the inventory management and sync made it a deal breaker. Moved to a competitor and now we dont have any problems.

We've been working with WebBee for a long time and it's been a great journey. Their software features suit our needs, especially the fulfillment configuration options, but most importantly, they have fast and reliable customer service, which is highly appreciated (shout out to A.Malik here)

We’ve been using the MCF by Amazon app on our Shopify store for a few months now, and the experience has been largely positive. The app does a great job syncing orders from Shopify to Amazon, making multi-channel fulfillment seamless. Inventory updates and tracking info are pushed automatically, saving us a lot of manual effort.

What works well:

Easy to install and set up

Syncs orders in near real-time

Tracking numbers get updated automatically

Inventory sync is reliable

customer support is also great.

We have had an issue for two weeks that has not been resolved and has lead to us losing a contract with a retailer because the orders were not marked as fulfilled, even though Amazon had sent the order and the customer received it.

We were previously using WebBee app integration, however something happened, and the orders stopped marking as fulfilled on orders page. We need to manually fulfil these orders however they're still not marking as fulfilled

I was having major problems with Veeqo for over 8 weeks! Since finding WebBee, my life has become much easier. Their customer service is excellent! From the first day I signed up, they contacted me to schedule a support call, and amazingly everything was set up and functioning on day #1. Manish, in particular, has helped me on 2 different occasions now, and I just love this company!

Melissa

This is an excellent app if you are a merchant using Amazon MCF for your shop orders. Very versatile and the team keeps improving the features. Of course there are important features that are only available in higher grade plans i.e. pre-determining if orders should be shipped from Amazon or from your own warehouse based on the customers shopping cart contents. I find this feature very powerful and you can save a heck of a lot of shipping costs, which the app also indicates in the enterprise plan with the calculated shipping fees per order. But you can always downgrade again to a cheaper plan, if you don`t need these powerful features, depending on your cost calculations. Definitely a 5 star app!

We've been satisfied customers of WebBee for years, and the platform consistently delivers reliable performance with minimal hassle. What sets them apart is their exceptional customer service team—they're genuinely helpful and take the time to walk you through any issues that come up. Most of the time, though, the system runs smoothly on its own, giving us peace of mind in our daily operations. WebBee has proven to be a dependable solution that we can count on!