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We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.
Hello
Thank you for sharing your experience with the app. It's great to hear that Shivam was able to assist you effectively in resolving the issues you encountered with the settings and SKU mismatches. It's also good to know that despite occasional rejected orders due to stock issues, the overall experience with the app has been fairly seamless for you.
Your recommendation to consider utilizing a specialist for setting up the settings and ensuring consistency with SKUs and UPCs is valuable advice for others who may be considering using the app. It's important to invest in such services to ensure smooth operations and maximize the benefits of utilizing Amazon as a third-party logistics provider.
We appreciate your recommendation and are glad to hear that you plan to continue using the app. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
We have been using WebBee for a few months now and are extremely pleased with the performance of the app and the excellent customer support. With no hesitation I highly recommend WebBee for anyone considering a solution to link Shopify and Amazon MCF.
Hello
hank you very much for your glowing recommendation! We're thrilled to hear that you've been extremely pleased with the performance of our app and the excellent customer support you've received. Providing seamless integration between Shopify and Amazon MCF is our goal, and we're delighted that WebBee has met your expectations. Your recommendation means a lot to us, and we're grateful for your support.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!
Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays.
With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!
Hello
It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively.
We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!
Whenever I encounter a problem, I can always rely on WebBee for a swift response through their convenient chat option. The moment I reach out, a representative is there to assist me almost instantly. Their quick response time has truly transformed the efficient resolution of issues. Their impressive efficiency in handling matters within a short timeframe leaves a lasting impression. They explain the root causes of problems and provide the best possible solutions! I highly recommend WebBee over numerous other programs and apps.
Hello
Thank you for your glowing recommendation! We're thrilled to hear that our chat support option has been so convenient for you and that our representatives are able to assist you almost instantly whenever you encounter a problem. Ensuring quick response times and efficient resolution of issues is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience. We strive to not only address issues promptly but also provide thorough explanations and the best possible solutions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!
The WebBee app has helped me fulfill all my Shopify orders seamlessly with Amazon inventory. Our preferred way to fulfill over using more costly 3PLs!
Hello
That's fantastic to hear!
We're delighted that the WebBee app has been instrumental in seamlessly fulfilling your Shopify orders using Amazon inventory. It's great to know that it has become your preferred method over using more costly third-party logistics providers (3PLs). Streamlining your fulfillment process not only saves costs but also enhances efficiency. If you ever have any questions or need further assistance, please don't hesitate to reach out.
We're here to support you every step of the way!
Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.
Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.
Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.
If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.
Whenever we encounter an issue I reach out to WebBee via their convenient chat option and talk with a rep almost instantly! Today I had the pleasure of Shivam assisting me. They were helpful and efficient time-wise. They let me know what was going on, and the best course of action to rectify my issue! Recommend WebBee over multiple other programs/apps.
Hello
Thank you for sharing your positive experience with WebBee's support team, particularly the efficient assistance provided by Shivam. We're delighted to hear that the convenient chat option has been a valuable resource for you, allowing you to connect with a representative promptly whenever issues arise. Your recommendation means a lot to us, and we're committed to maintaining the high level of service that you've come to expect. If you ever have more feedback or need further assistance, don't hesitate to reach out. We appreciate your trust in WebBee!
The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments.
Some of the functions, set-up and UI UX is just not intuitive. I think there's a bit of a language barrier and wish they could redo the nomenclature of the buttons/actions as well as the layout.
Hello
We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ability to notify customers with specific shipment details in multi-shipment orders.
Your feedback on the functions, set-up, and UI/UX is valuable, and we acknowledge your concerns about intuitiveness and language barriers. We understand the importance of user-friendly interfaces and clear communication. We'll take your suggestions into account and work towards improving the nomenclature, layout, and overall user experience to ensure a smoother and more intuitive interaction with the app.
Thank you for sharing your insights, and if there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know. We're here to enhance your experience with our app.
WebBee is awesome. I switched from amazons own app because it kept giving me problems and forget trying to get someone to help you. I lost so many sales because of the amazon MCF app. WebBee has been so helpful and walked me through all of the set up which was super easy. And if I ever need them for anything they are right there. I highly recommend you use this app over any other MCF integration app!
Hello
It's great to hear that you've had a positive experience with WebBee and that it has proven to be a reliable alternative to Amazon's MCF app for your needs. Having excellent customer support and a smooth setup process can make a significant difference, especially in the fast-paced world of e-commerce where timely responses and efficient operations are crucial.
Sharing your positive experiences can be valuable for other users who may be considering different MCF integration options. Keep in mind that individual experiences may vary, but your feedback provides insights that can be helpful for others in making informed decisions about the tools and services they choose for their businesses.
If you have any specific questions or if there's anything else you'd like to share about your experience with WebBee or any other e-commerce tools, feel free to let me know!
The WebBee app is really easy to install and setup. Nevertheless I wanted a meeting with the support in order to check whether the order flow with FBA is working fine. I met Shivam, a really nice guy who showed me how easy actually the whole process is . I tried another app before which took me almost a week and was really complicated. WebBee provides a really good and easy option. Also, pricing seems to be really fair. All in all, I can recommend it a lot.
Hello
Thank you for sharing your positive experience with the WebBee app and your meeting with Shivam from the support team. It's great to hear that the installation and setup process was easy and that you found the order flow with FBA to be smooth and straightforward with WebBee. Simplified processes and fair pricing are important factors when choosing software solutions, and we are glad to hear that WebBee met your expectations.
Your recommendation is valuable, and if you have any more feedback or questions in the future, please don't hesitate to reach out.
