WebBee ‑ Amazon MCF

It took some time to setup, some bugs which seemed to be a mix of the app, and amazon's API but the WebBee team eventually got this working in time for black friday 2025, which I am thankful for. The app has some hiccups but for the price and tech team who came to my rescue I am so far happy with choosing this app.

Terrible. Created massive problems for us with regards to inventory sync and pre ordering. Inventory on Shopify did not match Amazon and as a result we were selling product we didn't have as regular orders. Lots of refunds and unhappy customers. The support was always blaming Shopify for the issues until many back and firths finally got them to understand it was their app not Shopify. IF you never sell pre-order then the app has some great features but unfortunately the inventory management and sync made it a deal breaker. Moved to a competitor and now we dont have any problems.

We've been working with WebBee for a long time and it's been a great journey. Their software features suit our needs, especially the fulfillment configuration options, but most importantly, they have fast and reliable customer service, which is highly appreciated (shout out to A.Malik here)

We’ve been using the MCF by Amazon app on our Shopify store for a few months now, and the experience has been largely positive. The app does a great job syncing orders from Shopify to Amazon, making multi-channel fulfillment seamless. Inventory updates and tracking info are pushed automatically, saving us a lot of manual effort.

What works well:

Easy to install and set up

Syncs orders in near real-time

Tracking numbers get updated automatically

Inventory sync is reliable

customer support is also great.

We have had an issue for two weeks that has not been resolved and has lead to us losing a contract with a retailer because the orders were not marked as fulfilled, even though Amazon had sent the order and the customer received it.

We were previously using WebBee app integration, however something happened, and the orders stopped marking as fulfilled on orders page. We need to manually fulfil these orders however they're still not marking as fulfilled

I was having major problems with Veeqo for over 8 weeks! Since finding WebBee, my life has become much easier. Their customer service is excellent! From the first day I signed up, they contacted me to schedule a support call, and amazingly everything was set up and functioning on day #1. Manish, in particular, has helped me on 2 different occasions now, and I just love this company!

Melissa

We've been satisfied customers of WebBee for years, and the platform consistently delivers reliable performance with minimal hassle. What sets them apart is their exceptional customer service team—they're genuinely helpful and take the time to walk you through any issues that come up. Most of the time, though, the system runs smoothly on its own, giving us peace of mind in our daily operations. WebBee has proven to be a dependable solution that we can count on!

We use WebBee across all our brands to seamlessly connect the orders we receive with our Amazon warehouse, allowing everything to run automatically. So far, everything has worked perfectly, and even when issues arise, WebBee's support team is always available and resolves them quickly and efficiently. I highly recommend this reliable platform – it’s a tool you can truly count on.

Our company initially intended to utilize this application for order fulfillment and logistics through Amazon Multi-Channel Fulfillment services. Given the substantial monthly fee of USD 19 for this application, which is notably expensive when compared to Spotify monthly fee of USD 25, we proceeded with implementation. However, during actual operations, we discovered a severe systemic defect when Shopify order data is transmitted to Amazon's system: critical customer delivery address information is randomly lost, resulting in erroneous shipments. This major system malfunction exhibits intermittent occurrence patterns, posing significant operational risks to our company. Due to these system failures, we were compelled to conduct emergency reshipments and compensate affected customers, resulting not only in substantial financial losses but also severely damaging our company's reputation. Based on these numerous issues, we, as a paying customer, have made the immediate decision to terminate your services and explicitly state that we will not invest additional resources to assist in testing or improving your product.

Excellent app. Manages almost real time inventory sync with Amazon MCF. Every 30 minutes it pulls in the inventory. Everything is automated. We don't have to do anything after initial setup. Any questions we have, WebBee Support is available for a Zoom chat to go over things. We liked the Shopify MCF integration so much we decided to also use WebBee for TikTok Shop and MCF integration. We highly recommend using WeBee over the default Shopify apps for Amazon MCF integrations.