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Alert WORST APP EVER! DO NOT INSTALL!
It automatically fullfilled 20 items from Amazon in a soly item order on shopify. Running for 4 days caused a totally $30002 lost! We have evidence on everything! We will take any manner to recover our cost, hopefully you know what we mean! -- Opove Team contact #: 425-523-5805
Hello ,
While we understand your concern, can you please email support on help@webbeeglobal.com with the order id in question,
We have shipped hundreds and thousands of orders via Amazon, no one complained this issue so far.
This app is even approved by Amazon Marketplace appstore, and is very Robust.
Thanks
Team WebBee
I have had a lot of success with this app. They are very responsive, competent, and professional. They help me understand the background processes better to generate more revenue. My sales have been through the roof since I added this app! I would NOT try another app. This team is the real deal...!!!! -Brian Mohika, RN, CEO of CathWear
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
I really appreciate this apps ability to submit orders to Amazon. Also the customer support is really wonderful, as they really care about the customer workflow and they help you through all automation for success to find the best solution for your business needs. Special thanks to Manish for the helpful interaction and rewarding relationship with this app.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Just got off a help session with Manish. And like every other help session I've experienced with WebBee, the team is always responsive, able to provide the necessary assistance/solutions quickly, and each time with "a smile" (I may not be able to see their faces, but I'm pretty sure they are smiling! Always very polite and approachable.). Thank you, Team WebBee!
Hello
Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.
Thanks to Amazon MCF by WebBee, I was able to connect my Shopify store with my Amazon listing. The app functions exactly as I anticipated. I must admit that the integration process wasn't initially straightforward, but thanks to the tremendous support from the team, we were able to resolve the issue swiftly. Malik and his team were extremely friendly and proactive.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
We tested several apps to manage our Amazon MCF, but WebBee is the best one. Their app works flawlessly with MCF and all Orders are submitted with no issues. One thing that I have to say is their support is superb, they guided me on the initial setup step by step on a call for almost one hour, you can't get better support than that. If you need Amazon MCF app, this is the one.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This app has worked great for us! We have all of our inventory stored in Amazon warehouses and had been using their multi-channel fulfillment to fulfill Shopify orders manually before using this app. This app makes it SO much easier to fulfill Shopify orders for us! Very easy to use and hasn't been glitchy once. I love the fact that you can create custom bundles as well, that's really made it easier to offer more custom products/offers for our customers! Thanks!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
I recommend this app. We use it to connect our Shopify listings to our Amazon listings. It works really well and has a lot of options to configure. It also has geographical location options to show your products to the customers in the countries you ship to, and where you have inventory available. It has increased our sales worldwide.
Their customer service is active and resolves all our doubts. We had a video call with them to work on new features and set up our store. Their answer time is really fast and professional.
Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Hello,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
We would surely work up on your suggestions.
We value our customers’ opinions and would like to thank you for bringing this to our attention.