ShipEdit

Customers change shipping addresses or cancel orders before fulfillment. You set the rules.

ShipEdit adds blocks on the thank-you and order status pages so customers can update a shipping address or cancel an order before fulfillment, within rules you set. You choose the edit window, whether address changes and cancellations are allowed, and which order tags to apply. Each action is recorded in an activity log. You can hold fulfillment after checkout and block destinations you don't ship. Cancellations restock; a refund is issued when applicable. ShipEdit does not add upsells.

• Customers can change their shipping address before the order ships.
• Customers can cancel before fulfillment with restock. Refund when applicable.
• Set an edit window and turn address changes or cancellations on or off.
• Adds order tags when a customer changes address or cancels.
• Blocks on Thank you and Order status pages—no upsells or product swaps.