Shipoff: Shipping Offer

Sid from Shipoff support was fantastic! Customers buying my own stock together with Shopify Collective items were being charged shipping twice. Sid set me up with the Cap Shipping Price rule and now every order gets one flat shipping charge. Quick, patient and knew exactly what to do. Highly recommend the app and the team!

First off, it's important to note that this app is fully functional with Shopify's Basic plan and doesn't require any upgrade on that end. Shopify has made it very difficult to moderate shipping charges for the customer at checkout and negatively impacts conversion without upgrading plans to enable the Shipping Discount Block or Third Party Carrier-Calculated Shipping Rates. This app provides a solution at an affordable price for smaller stores.

The interface for the app may not be immediately intuitive as there aren't simple buttons that explicitly say things like "if more than two rates apply discount this rate," etc. and instead is presented more akin to skeleton code and require you to come up with an algorithm that solves your particular conditions. That said, the support team is VERY helpful with this and all you need to do is contact them and they will help you set it up if you find yourself unsure of where to start so this should not detract anyone from trying this app. Once you understand how it works and what options are available within the framework Shopify has created it is very powerful.

I debated between awarding this app 4 or 5 stars because of the interface, but in the end their customer service delivers exactly what you pay for, and for the price is excellent. Making the interface more intuitive would be the only note I have.

They were very helpful. Its a bit confusing at first, but I got on with their support and they were very helpful.