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Sid was very helpful in getting the app set up. He offered calls to discuss the issues. The only thing was the time difference between the countries, so some issues took longer to troubleshoot. I would recommend this app for those looking for delivery + pickup options on their site.
This app provides everything I need and the support is phenomenal. Every request is dealt with promptly and professionally, and they tailor the app to your requirements. Everything I have asked so far has been dealt with and the client has quite a complex delivery setup
10 out of 10!
Just added this app to our store and already we are getting return on our money.
Sid from Ciklestudio has been a fantastic support agent logging into our store and making changes so the transition has been very easy. Would rate 10 stars if i could. One happy customer Dave
www.winchhsop.co.uk
Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. Our team is really happy to see you happy with our application.
I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.
Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!
This App is amazing!!. But more than the app the best feature is the support. I click on the chat and inmediatly recieved support. They went through the all process to set up the app, even they called me to make sure everything was ok...100% recomendable, and I can say I never recommend something is not really good.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Might be chances that we are so far from you physically but we are always beside you on live chat.
Need any assistance please do not hesitate to contact. Our team is ready to help.
These guys have really helped me - they've added all the zones needed (I'm UK based) and so far so good. Chat has been useful and they're always there even if they needed to check with someone more techie. There were a few things lost in translation but overall a good experience. I'll be putting it to the live test shortly.
This is the most amazing app, I have tried over 6 different apps all which did not fit my needs. I can not thank the team enough on supporting my small business with the difficult shipping rates for different regions. With someone 100 percent getting back to you within less than 24 hours and also live support when they are online.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Great experience, prompt response. Cant recommend highly enough. We got set up and running within a day with helpful support staff (Sid) from Ship Zip hand-holding us along the way. Even after everything has been set up, they respond promptly and if there are any questions or issues they are at it right away. Great service, thank you :)
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
This app helped us create complex delivery rules for our shopify store. It allows us to apply various conditions based on product tag, meta tag, price difference, customer location and more. The app is not easy to use, but the support team is very helpful. They can answer our questions or problems through online meetings.
Highly recommended.
We’re thrilled that you were satisfied with our services and app functionality. Your feedback is appreciated, and thank you for recommending us in your review!