Reviews (450)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.
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Excellent app that does exactly what we need. We've been using it to manage complex UK shipping rates based on postcodes, and it works really well.
We recently contacted support about a postcode-matching issue, and the team responded quickly, identified the problem and resolved it efficiently. They were knowledgeable, helpful and a pleasure to deal with.
Great functionality backed by excellent customer support. Highly recommended!
Great support from the ShipZip team! Sid Kevadiya helped me configure the Condo / Apartment Delivery option with a $3.99 CAD charge. The setup is working as expected, and the support team guided me through the process. I appreciate their quick assistance and helpful service. Recommended!
We have only used the basic plan of this app for two years and it works so well we put it onto our new shopify store. Had a problem and sent a message on a Sunday and got a reply in an hour with a working solution. Perfect.
Fantastic support. We have a slightly different Shopify setup with multiple inventory locations and the team took the time to understand exactly how our business operates. They explained the limitations clearly, tested different options, and found a workable solution for us. Ankit was incredibly helpful throughout the process and never rushed the conversation.
We contacted ShipZip support before and have always had the same great experience. Responsive, knowledgeable, and genuinely focused on helping. Highly recommend both the app and the support team.
Easy to use and great support - thank you for the help. Would not hesitate to recommend
Support where on that call for help within minutes! They got to work and had it sorted out really quickly and clearly. Fantastic service.
Excellent app, with many features. Support is very fast and helpful.
Very helpful customer service, the guys are Cirkle studio have been nothing but helpful when I've asked about complex conditional shipping rates. I couldn't recommend them more.
Top notch customer service, great app, super flexible. Highly recommend especially if you have complex shipping rules like we do!
Works as expected and the support team are very supportive and helpful when come across any issues.
