Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.
Refine
-
By rating
Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!
Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
They have provided helpful customer service in complicated situations. The app functions as I hoped.
Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person.
Thank you!
We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.
Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)
Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.
We are so happy that you enjoyed your experience with us! We appreciate the great review.
This App was a life changer for our small business. We ship perishable products and we are limited to 1-2 days ground shipping. Shopify only allows you to create shipping zones for the entire state.
Shipping Rates by ZipCode helped us creating custom shipping zones within UPS and FedEx Ground reach.
Oh, and their customer service was extremely helpful with set up and database management.
I've been super impressed with both the app functionality and especially the support received from the team so far. The app works well for us and provides lots of flexibility / options for our complicated shipping rates, and I know they are continuing to improve and evolve the app. The support we've received has been fantastic and they have been willing to make changes, listen to suggestions and help us get our shipping working just right for our store - thank you!
Super easy and quickly installed. It does what it needs to do. Works great. I would certainly recommend this app if you need to customize shipping to zipcode levels and specific products
