Reviews (449)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

March 1, 2022

So far so brilliant. I couldn't bother someone so much that I did to Sid while setting up and customising the app. We had specific requirements and this app was best fit to achieve the desired result. There may be apps out there but the exceptional support is what is required to see your clients happy, Sid did just exactly. He went above and beyond to customise the app/theme for me and fixed issues that were completely out of scope for him. Highly skilled! 100% RECOMMENDED to anyone looking for custom shipping options that aren't available on Shopify by default. Thank you Sid & team!

Pista House Pty. Ltd
Australia
14 days using the app
March 15, 2022

We needed an app that provided us the flexibility to show shipping surcharges for specific ZIP codes only, while every other ZIP in the USA had free shipping. This app gave us this ability, unlike a previous app we were using. On top of that, Sid, the developed took time out for a video call to walk us through the setup and explain all the fantastic features. I highly recommend this app if you need a shipping app that provides flexibility.

Gym Gear Direct
United States
About 19 hours using the app
March 22, 2022

This app is awesome and highly recommended with excellent support service especial mention to Sid. Thanks I discover you. Well done!

Speedo Malaysia Online
Malaysia
8 months using the app
March 23, 2022

Sid was fantastic in helping us get set up on the app. We did a video chat and he set everything up for us. We would highly recommend this app and Sid to anyone looking for a custom shipping solution app.

Better Bed Company
United Kingdom
2 days using the app
April 9, 2022

Truth be told about the app and the guys behind this app. I would rate them a handsome 10 on 5. They are simply outstanding. From taking extensive time out, to customising the product to my needs, and mulitple video calls and explanatory videos takes me to rate them a handsomely. I just cannot stop raving about the timely assistance and guidance they have provided along the way in setting this up as per my requirements. They are really at a different level. Will recommend them over and over and over again.

www.barfindia.com
India
6 days using the app
Cirkle Studio LLC replied April 9, 2022

We know the value of the customer and their business. We try our best to give the best shipping solution to our users.

We are always here if you need any assistance.

Thank you so much for the 5 start review with a wonderful comment.
Our whole support team is elated to hear that.

April 12, 2022

Had a few hiccups on our end with Shopify CCS not being enabled. The support team helped us through the process and was spot on! In the UK I wanted to have different shipping zones for particular items. We needed a solution that Postcodes could be enabled for tagged products? This was the only soultion when searching all day for the perfect app!

Oasis - Home furnishings
United Kingdom
About 23 hours using the app
April 13, 2022

I used this App to setup the free shipping rates in different regions. The customer service is great and responsible to help me fix the issues during the setup.

Joy Paw
Canada
5 days using the app
Edited March 24, 2023

This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!

KP STORE
United States
11 months using the app
April 18, 2022

This is the best app. It is actually not only about the app itself. App functionally is quite high compare to others ( I used other 2 apps for same purpose), but the customer support is really impressive. Highly recommended. You can customize this to anything you need.

abokichi.ca
Canada
4 months using the app
April 19, 2022

The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.

The Swag AU
Australia
21 days using the app
Cirkle Studio LLC replied April 20, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Shipping Rates & Delivery date. We look forward to serving you for many years to come!