Reviews (449)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

September 12, 2022

This app has the most options to specialize the shipping rate for a different mix of products and customers. I was able to configure and set it up to support a very complex business much faster and with more options than our previous homegrown solution. CirkleStudio has fantastic support and are very responsive. They answered my questions promptly and were willing to get on the phone/VC with me to work through my scenarios. high recommendations to use this app if you need a shipping rate app.

lovepoptest
United States
About 2 months using the app
October 19, 2022

Works as described. Support is responsive, and quick to try to get issues fixed. Wasn't sure how to configure our rates, but after a call with the team, they assisted in explaining the setup.

booriaustralia
Australia
About 1 month using the app
October 24, 2022

Great customer and technical support, their team responds promptly with solutions every time. Highly recommended.

Trit House
Australia
7 months using the app
November 4, 2022

We received great support from the team in order to make this app better solve our problems. I want to thank Sid and Chirag for their help and responsiveness on every issue.

BIG STORE (SC Dynamic Tools SRL)
Romania
About 1 month using the app
Edited July 12, 2023

App does exactly what I need - sets a delivery date and restricts postcode delivery. The guys are terrific to deal with on chat or zoom as needed, always ready and happy to help. Highly recommended app.

Follow up review - the support team continue to go above and beyond to assist, helping with my email templates as well as their own app.

Thanks!

Gawler Flower Gallery
Australia
8 months using the app
November 15, 2022

This app really boosts everything you can do with shipping in Shopify, this should really be already included functionality but thank's to these developers we can have more controller over shipping prices, also support es very helpful and fast.

AMN Llantas
Mexico
Almost 2 years using the app
November 16, 2022

The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!

Manchester Warehouse
Australia
2 months using the app
November 17, 2022

Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!

MiMi Wholesale
United States
About 1 hour using the app
November 17, 2022

I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.

Robert Goddard
United Kingdom
35 minutes using the app
November 19, 2022

Excellent and quick support even on a Saturday. Sid took care of setting up the app for us very easily and explained clearly how everything worked.

Small Batch Providore
Australia
1 day using the app