Reviews (449)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

November 21, 2022

I use this app to offer local pickup in multiple locations, plus much more. Best customer service! Very quick and helpful response. Highly recommend this app!

Grow Baby Co
Australia
20 days using the app
Cirkle Studio LLC replied November 25, 2022

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

November 22, 2022

I love this app, The app team are much supportive and this app is really useful and helful to customize the shipping options.
Sid always responded quickly and got everything done that I needed. I would rate 10 out 10.

REM-Fit-UK
United Kingdom
4 months using the app
Cirkle Studio LLC replied November 25, 2022

Thank you for your review. We will share this with the store team to let them know how we are doing.

November 24, 2022

No one at Shopify knows that the UK has different postcodes, so forgot to make it possible to charge different shipping rates to these different postcodes. Thankfully there is an app for that (like everything else) with ShipZip

Noted Aromas
United Kingdom
About 2 months using the app
Cirkle Studio LLC replied November 25, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

November 27, 2022

Just added this app to our store and already we are getting return on our money.
Sid from Ciklestudio has been a fantastic support agent logging into our store and making changes so the transition has been very easy. Would rate 10 stars if i could. One happy customer Dave
www.winchhsop.co.uk

Winchshop
United Kingdom
3 days using the app
Cirkle Studio LLC replied November 29, 2022

Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. Our team is really happy to see you happy with our application.

December 14, 2022

very supportive and there a solution for everything - Sid is a great help and support managed to customize my needs

barakasports
Jordan
7 days using the app
Cirkle Studio LLC replied December 16, 2022

We are so happy that you enjoyed your experience with us! We appreciate the great review. We appreciate your business and hope to see you again soon!

December 21, 2022

Awesome customer service! Sid went way beyond helping me in perfecting the App and took the stress off my shoulders. Also he spent almost a full day working on the backend of the website with his pure talent and managed to sort out all my issues related to Shipping & setting up ZipCodes/Postcodes and relevant features.

thank you so much! If i were the manager, you would sure be getting a promotion for excellent customer service! :) I will definitely recommend this App + the customer service to everyone!

-My Online Pool Shop-
https://myonlinepoolshop.com.au/

My Online Pool Shop
Australia
About 2 months using the app
Cirkle Studio LLC replied December 22, 2022

Thank you for your precious words. Our main goal is to satisfied our users requirement. We heard that you are satisfied with app functionality and service that is everything to me.

Your words is look like promotion to me(Sid).
Thank you so much once again. If you need any help we are here for you.

December 29, 2022

I got to say that the customer service provided by Sidd was excellent. He was able to build his application around our requirement. Would highly recommend his app for those who would like to have individual carrier fee for individual zip code.

PRISM+ Australia
Australia
2 months using the app
January 18, 2023

Excellent customer support ! Helped me in setting up the application from start. If you are looking for Local Delivery and Date/Time App, ShipZip is the one you chose.

LandscapeSupplyGuys.com
Canada
1 day using the app
January 19, 2023

Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.

MyMuse India - An Intimate Wellness Brand For All People
India
6 months using the app
January 25, 2023

The app support is excellent. I was having trouble setting some things up but I was able to book a Zoom meeting with a support person within 40 minutes using a simple Calendly booking system. Support spent nearly 30 minutes helping me to set up the app and implement useful features which I was very grateful for. I would happy recommend this app to anyone!

Kiwi Catering Supplies
New Zealand
About 1 month using the app
Cirkle Studio LLC replied January 26, 2023

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.