Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.
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I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.
Great experience, prompt response. Cant recommend highly enough. We got set up and running within a day with helpful support staff (Sid) from Ship Zip hand-holding us along the way. Even after everything has been set up, they respond promptly and if there are any questions or issues they are at it right away. Great service, thank you :)
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Great Customer service walking you through every step of the process. Patient and friendly, would recommend to anyone who needs additional shipping rules added to their site.
We appreciate the fantastic review and are glad we could be of a great service. If you have any further needs or questions, please reach out!
wow! wow! wow!!! This application is the best thing that ever happened for anyone that uses third party shipping rates. I've been using a different application which was always giving me other explainable issues. I had customers constantly call me with rates and shipping issues which made me lose money and the worst part the customer service was terrible. This app is completely opposite. First off, I must say the customer service is implacable. I had a representative on Skype with me for an hour setting up all the different settings/rates i needed at no extra charge (shout out Sid). This app is amazing. This app does many things. I now deleted 2 paid apps because of this one. HIGHLY RECOMMEND.
We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Great app which I use for over 2 years on my store.
All works perfect, great support for custom modifications!
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best app for shipping on the market. I have used multiple apps but none of them had so many features as ShipZip. Also the team provides great support and helps with custom solutions as well. Highly recommend this app.
I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs.
Over and above stellar service!
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Excellent app with some of the quickest and best customer support we have experienced. We would highly recommend this app to any business wanting to offer unique or specific shipping options to certain customers or post/zip codes.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!