Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.
Refine
-
By rating
Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Great application when shipping to different postcodes. Also use the app for Click & Collect. Quick service if you have any issues, straight on a video call to amend. Excellent service as it should be. A++++
This app is exactly what I was looking for. As a florist, it's important to have a reliable Shipping & Delivery Date service and this app provides that. I particularly like that you can refine shipping options via post code. The app development and support team are extremely responsive and helpful, some of the best I have come across in Shopify apps. They have truly gone above and beyond for my app setup and I can't sing their praises high enough. Definitely a great app with great service, highly recommend.
This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually.
This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too!
The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk.
-- updated: The after-sale support is really good. Thank you very much.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Customer service very quick and responsive, thank you.
I have booked a call tomorrow to go through the details of how to set this up.
What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Great customer service and support to set up our custom shipping prices. Thank you to sid from cikle team
Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.
The app has amazing functionality, but more importantly fantastic support. Our customization requests were always accommodated and even in cases when timelines were very challenging, Sid was prompt, patient and precise. Highly recommend this app and the developers!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Great app so far! Most importantly, the customer support is excellent, I was helped every step of the way during set up. Highly recommended.
Thank you for your kind feedback, your words are very much appreciated. If you need any help we are here for you. Have a great day!
