Reviews (449)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

June 1, 2023

The customer service is top notch. The solutions are implemented on the spot and a very smooth app exercise overall. Sid from the team was great in his technical know how's and they are also flexible towards adhoc requirements.

Motofork
United Arab Emirates
2 months using the app
June 7, 2023

this app solved our ongoing problem with shopify charging 2 rates if we deliver from 2 different locations. Now we have only 1 rate charged and there is no turnoff for the customers at checkout! GOOD JOB GUYS!

Nutriland
Romania
5 months using the app
June 9, 2023

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

Opal and Olive
United States
26 days using the app
June 12, 2023

I've set up ShipZip app on both our Shopify stores and was really pleased with the help I received during set up. Sid virtually did it all, quickly and efficiently! The app is actually very user friendly and I'm very happy to recommend it.

Inn Supplies
United Kingdom
About 1 hour using the app
Cirkle Studio LLC replied June 14, 2023

we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

June 21, 2023

Great app. Simple to setup and excellent support available. We have zip code based shipping and it was easy to setup the zones, import the zip codes and get the pricing correct on the site.

Leading Edge Physiotherapy
Australia
6 days using the app
Cirkle Studio LLC replied June 22, 2023

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

June 27, 2023

The ShipZip team has been extremely helpful with customising the app to fit our exact use case. We wanted to offer Local Delivery but only on certain products; ShipZip allowed us to do this and much more. Other apps were charging much more for much less. This is great in price, feature-set and support. The trial also allows you to get a feel, learn and customise it to your store without financial worry.

A&S Welding & Electrical
Australia
12 days using the app
Cirkle Studio LLC replied June 28, 2023

We appreciate the fantastic review and are glad that this helps you much. If you have any further needs or questions, please reach out!

We are always here at sid@cirklestudio.co you can send an email and we are get back to you ASAP.

July 12, 2023

Exactly what I was looking for to let our customers schedule the delivery dates and I am mazed with the super quick and helpful support ....

Orontes Grocery
United Arab Emirates
About 2 months using the app
Edited February 14, 2025

The app works brilliantly. There are several different ways to get the functionality you need in the way that you need it.
The customer sevice is EXCELLENT really fast and personal help anytime.

Tom Schneider
United Kingdom
About 2 years using the app
Cirkle Studio LLC replied July 19, 2023

Wow, thank you for the 5-star review! We're glad you liked our product and support, We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.

July 25, 2023

Such a great app, the customer supports are always so helpful with everything. It's a very useful app to be integrated with Shopify website

KKUSO.HOME
Australia
10 months using the app
July 27, 2023

This app works efficient ans flawlessy, their customer support are so much helpful. Especially their techinical support on how they handles our customization regarding the shipping rates. We are very much satisfied with their service.

Flowers After Hours
New Zealand
5 months using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.