Reviews (449)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

January 7, 2026

Helpful customer service!

Omaha Sports & Games
United States
About 16 hours using the app
December 24, 2025

Ankit and they are great supporters, especially

آنية المنزل، مؤسسة جريد الدار
Saudi Arabia
12 months using the app
November 9, 2025

Fantastic support every single time!

SeatsAndBeyond
United Kingdom
3 months using the app
November 2, 2025

great help

Vast Furniture
Australia
Almost 2 years using the app
September 23, 2025

Very Helpful as always

OzCoolers
Australia
Almost 2 years using the app
September 10, 2025

Awesome support, and fantastic app, all running smoothly, no dramas.

OzWashroom
Australia
3 months using the app
June 12, 2025

Excellent support and App is doing what we need it to do. Would recommend

UK-englishpewter
United Kingdom
15 days using the app
May 27, 2025

Excellent Customer Service and features for everything we asked for.

SaveCo Online Ltd
United Kingdom
About 2 months using the app
May 26, 2025

Outstanding Support & Feature-Rich Functionality!

Shipping / Zones & Rates / Edit Rate is a game-changer for anyone managing e-commerce logistics. The app makes configuring shipping zones and rates incredibly intuitive, ensuring smooth operations for businesses of all sizes.

The standout feature is its user-friendly interface, allowing quick edits and adjustments to rates without the hassle. Whether you're fine-tuning shipping costs or defining specific zones, the app streamlines the process beautifully.

Beyond its functionality, the customer support team is exceptional, offering fast, helpful responses and ensuring that users get the most out of the app. Whether troubleshooting issues or simply optimizing settings, they go above and beyond.

For sellers looking for reliability and efficiency in their shipping strategy, this app is a must-have!

Press Parts
United Kingdom
14 days using the app
April 30, 2025

Excellent app and even better support. Highly recommend.

Gift Moments
United Kingdom
Over 2 years using the app