Reviews (450)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

June 13, 2023

Great app. Customer service is second to none. Very quick to answer and solve any problems on their live chat. Highly recommended.

Terrazzo Touch
Australia
18 days using the app
Cirkle Studio LLC replied June 14, 2023

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

April 13, 2021

we have had many shopify stores and a lot of apps and this was by far the best support and best app we have ever installed. they helped us achieve our unique goals and customized the app for us to get us exactly what we needed. we never thought any app could do it but they did. will recommend this app to everyone with a Shopify store.

archie-rowe
United States
5 days using the app
Cirkle Studio LLC replied April 13, 2021

Thanks! We have made this app having lot of flexibility to achieve some of the impossible requirements. We are happy that your custom requirements & goal achieved using our app. thanks again for appreciating support and app. Thank you for recommending our app too!!

Edited April 30, 2021

We are a US based online meat store. We are using this app in junction Order Delivery Date to allow our customers to choose a date of delivery and then get the available shipping options for that day. The team over at Cirkle Studio is the best! They went up and beyond to help us make this happen. It works perfectly. I recommend this app and anything by this team. Thanks guys!

frontierenaturalmeats
United States
9 days using the app
Cirkle Studio LLC replied May 1, 2021

We as a group feel wonderful to peruse this remark and feeling pleased.

We generally make an honest effort to satisfy our application client's custom requirements. I trust this application with customization will help you more with shipping and we are happy that you are a cheerful client of our application.

January 7, 2022

Good App, just what i was looking for. The Dashboard is simple to use and the assistants very helpfull. I transmited my vision and they helped me configurate it and it worked very well. I recommend to people that are looking to have a dynamic shipping fee and, in my case, depending also on the quantity ordered. Fair price also

Loja Online Quinta S. Sebastião
Portugal
1 day using the app
February 2, 2022

Used this to setup 40+ shipping zones by postcode in Australia. Worked really easily and support staff was very helpful when I had issues.

Envee Beans
Australia
About 1 month using the app
January 20, 2023

I was having so much trouble finding the right app to help with our complicated shipping needs. This app solved all of my problems. The best part is not even the app, it's the customer service. Rak was so awesome. Best customer service!

Mind Bullet®
United States
About 3 hours using the app
Cirkle Studio LLC replied January 26, 2023

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

August 7, 2024

This shipping app has changed everything! I'm thrilled with the customizations of calculations for shipping rates by zone. We are no longer losing money on shipping and finally able to offer accurate shipping costs for the customer. It took some time to set up but it has been worth it. We use this app for two of our online shops now. Support is wonderful and prompt. I highly recommend the Ship zip app to streamline shipping calculations.

b2b-dryvariety.com
Canada
About 1 month using the app
Edited April 3, 2025

I cannot begin to describe the quality of service this app provides. Every time I have had any questions or needed help setting up features, changing features etc I message or email in and the team is so pleasant and almost always resolves my issues immediately. This app is everything I wanted to help my small business with zip code based delivery zones. I’m also able to set different fees based on different cart types. So my whole sale pays one price and local deliveries pay another. If you are on the fence about trying this app I say go for it you won’t be disappointed! I’m editing my review to add how they have been able to add additional custom features around what they already have implemented. Sid is always so kind and helpful. Truly thankful to have found this company

Mile High Produce
United States
Over 1 year using the app
May 11, 2021

They was most helpful, and was explained everything slowly and clearly for me to understand and walked me through ever step

Supreme Motorsport
United Kingdom
About 2 hours using the app
April 7, 2022

I wish I had found this app when I first moved to Shopify and lost our functionality to add shipping rates by postcode that we had in Wix. I was in a rush to implement this app prior to moving to a new warehouse, and Sid was amazing on the help chat, and scheduled a call to go through my shipping needs. He even talked through possible scenarios to look out for with the way I had set up the shipping rates. Fantastic support, an awesome app and I am one very grateful customer.

Sockable Fundraising
Australia
About 9 hours using the app