Reviews (450)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

August 4, 2024

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Evergreenery
United Kingdom
Over 1 year using the app
June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

HOTBIN Composting
United Kingdom
3 months using the app
Edited October 8, 2024

been using for many months, they have helped me to customize my shipping and checkout experience for my customers.

their customer service is great and they know what i wanted when i describe to them vaguely

East Ocean Aquatic
Singapore
About 1 year using the app
May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me.

I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company.

Definitely deserve their 5 stars.

Just Be Kind Dog Food
United Kingdom
3 months using the app
May 20, 2024

excellent customer service. always willing to help with complex situations. app works very well for our multiple physical store pickups and also ups shipping methods, all with custom delivery parameters.

MAXFIT Meals
United States
Over 1 year using the app
April 25, 2024

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Dämmstoff Online
Netherlands
5 days using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app
February 20, 2024

Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.

Dovetail Workwear
United States
4 months using the app
December 4, 2023

The app does just what we were looking for - allowing us to exclude certain delivery options by postcode. It's very straightforward to set-up and use but ran into a couple of problems and the support was instant and extremely helpful. Highly recommend!

liGo.co.uk
United Kingdom
About 1 hour using the app
November 24, 2023

Excellent and versatile. Somehow manages to combine the ability to make complex shipping rules with ease of use. A world away from the massively complicated spreadsheet-based affair we used in our previous Magento-based platform. Combines with the Payfy and Shipfy add-ons it has been easy to:

1) Create rules for different regions with different services and different delivery ETA's at different prices
2) Integrate with our backend order processing and dispatch system, matching options to the correct labels by use of carrier codes
3) Restrict certain items from home delivery (making them store pickup only)
4) Restrict Store Pickup orders to Cash on Delivery (renaming to Pay in Store)

Support when a missing feature was spotted was super-quick and resolved un under an hour

Towsure
United Kingdom
2 months using the app